Key ResponsibilitiesManaging People and Resources<ul><li>Act as a role model for team members and fellow leaders.</li><li>Allocate daily work and ensure customer focus is embedded in all activities.</li><li>Monitor and support team performance, including training, absence, and conduct.</li><li>Collaborate with trainers and managers to ensure team flexibility and development.</li><li>Handle performance issues through appropriate management processes.</li></ul>Managing Communication<ul><li>Provide regular performance updates to management.</li><li>Maintain accurate daily and weekly reports.</li><li>Lead daily briefings and ensure effective communication across the team.</li></ul>Managing Processes<ul><li>Ensure adherence to standard operating procedures.</li><li>Identify and eliminate waste through continuous improvement practices.</li><li>Manage exceptions efficiently and ensure team members are informed and trained.</li><li>Suggest and support process and system improvements.</li></ul>Managing the Environment<ul><li>Lead housekeeping efforts within your department.</li><li>Promote and enforce Health &amp; Safety standards.</li><li>Assess and support Health &amp; Safety training needs for the team.</li></ul>Key Competencies<ul><li>Leadership: Inspires and guides the team to achieve goals while enhancing performance.</li><li>Achievement Drive: Sets and meets targets within deadlines to maximize team contribution.</li><li>Customer Awareness: Understands customer needs and market dynamics to drive improvement.</li><li>Communication: Demonstrates strong verbal and written communication skills.</li></ul>What We Offer<ul><li>Competitive pay and development opportunities.</li><li>A dynamic and motivated international team environment.</li><li>Exposure to the latest trends in commerce and fulfilment.</li><li>Opportunities for international collaboration through a global network.</li></ul> Interested? Simply press apply or call 0161 2287542 for more information. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

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