Sales Administrator 

BT Customer Service AdvisorLocation: 2 Greenmarket, Dundee DD1-4BXPay Rates: £13.42 to £31.27 per hour, depending on working hours.Hours: 37.5 Shift Pattern Options:Option 1: A four-week, rotating rota. Offering working hours between 6:00 to 17:00 for two weeks and then 12:00 to 23:00 for two weeks. You will have some weekend rest days. Option 2: A four-week, rotating rota. Offering working hours between 8:00 to 19:00 for two weeks and then 12:00 to 23:00 for two weeks. You will have some weekend rest days. Training will be full-time, and hours will fall between days and evenings. Please note: No holiday/day off requests will be approved during the first 6 weeks of start date (100% attendance required for training period) Contract: Temporary to Permanent opportunitiesStart Date: 24/11/2025 Join the UK's biggest telecoms provider, who are specialists in providing Industry leading expertise backed by innovative technology and who provide comprehensive training.The calls we receive come out of the most extraordinary circumstances, so we've built a team to match. Our people have been specially selected and trained, and we think they are the most knowledgeable and skilled Customer Service Representatives in the industry. This is a Safety Critical role and you'll be the first contact for anyone calling 999, this will include calls for the Police, Ambulance, Fire Rescue, Coast Guard, Mountain Rescue. BT have been trusted to handle 999 calls for over 85 years. That experience means we're capable of remaining calm, confident and provide a reliable service in the most high-pressure situations. All Contact Centre Advisors are UK based to provide a reliable service no matter what. They're all powered by BT's trusted technology too. As a Customer Service Advisor your role is to quickly gain an understanding of the nature of the call and direct them to the most appropriate emergency services. This is not your everyday call handler role, as you will be supporting individuals in their most critical time of need, as you balance challenging and emotional situations. Your average call will last between 30 -60 seconds and you will follow structured process while communicating to the caller in a clear and calm manner. If you are the type of person who has a genuine desire to help people and make a difference, then this role is ultimately very rewarding. As a 999 Call Handler you will demonstrate: * Successful Communication and Active Listening skills* Critical thinking whilst working under pressure, to empathetically support others* A caring nature to support individuals in their most critical time of need* Emotional Intelligence and Heightened Self &amp; Social Awareness* Good standards of literacy, IT &amp; typing skills with a diligent nature Training &amp; Development You'll receive full training and continuous support from experienced trainers, team leaders, and colleagues. Within six months, you will also be upskilled to support Relay UK services. What is Relay UK? Relay UK is a free service that enables deaf, hard of hearing, and speech-impaired individuals to communicate over the phone with the help of a relay assistant who relays the conversation between the caller and the person they are calling. You'll be trained to handle a variety of emergency scenarios, but within this service it's your typing performance that ensures no detail is missed when it matters most. Rewards &amp; Benefits: * Attractive pay rates,* Overtime opportunities* Career progression* Full paid training* Instant access to Blue Arrow training portal* Auto enrolment in pension scheme* 28 days paid holiday Application Process Our recruitment process is designed to be straightforward and supportive: 1.Online Typing Test &amp; Interview - Showcase your experience, capabilities and career goals2.Client Typing Test &amp; Interview - Meet with hiring managers to discuss your fit for the role3.Pre-Employment Checks - Includes a Basic DBS and reference checks Ready to Make a Real Difference? If you're looking for a meaningful role where every shift ends with the knowledge that you've helped someone in need, apply today and become part of a team that truly matters. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Customer Service

We are currently recruiting for a Permanent Motor Mechanic / MOT Tester to join a well-established, independently run car garage located in Dundee. This is an excellent opportunity for a skilled and reliable individual to become part of a friendly and professional team. Working Hours<ul><li>Monday to Friday: 08:30 - 17:00</li><li>No weekend work</li></ul> Salary<ul><li>£15 per hour and above, depending on experience</li></ul> Job DescriptionAs a Motor Mechanic / MOT Tester, your responsibilities will include:<ul><li>Performing routine vehicle maintenance and repairs to a high standard</li><li>Conducting MOT tests in line with DVSA regulations</li><li>Diagnosing faults and carrying out necessary repairs efficiently</li><li>Ensuring all work is completed in a timely manner and meets safety standards</li><li>Maintaining accurate records of work carried out and parts used</li><li>Providing excellent customer service and communicating clearly with clients</li></ul> Requirements<ul><li>NVQ Level 3 in Vehicle Maintenance or equivalent</li><li>Valid MOT Tester certification (preferred but not essential)</li><li>Proven experience in a similar role</li><li>Strong diagnostic and problem-solving skills</li><li>Ability to work independently and as part of a team</li><li>Full UK driving licence</li></ul> If you are interested apply today as starts will be immediate.Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Motor Mechanic / MOT Tester

Location: DundeeStart Date: 14th OctoberWorking Hours: 08:30 - 16:30, Monday to FridayPay Rate: £12.60 per hourDuration: Initially 2 weeks (with potential for extension) About the Role:Our client is seeking a detail-oriented Scanning Administrator to support the digitization of sensitive paper documents. This temporary role involves scanning and uploading files into the system to create secure electronic records. Key Responsibilities:<ul><li>Operate scanning equipment to digitize paper documents</li><li>Ensure accurate indexing and electronic filing</li><li>Maintain strict confidentiality at all times</li><li>Handle sensitive information with discretion and professionalism</li></ul>Requirements:<ul><li>Previous administrative or scanning experience preferred</li><li>High level of confidentiality and integrity</li><li>Strong attention to detail</li><li>Ability to work independently and meet deadlines</li></ul>Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Scanning Administrator 

Customer Service Location: Dundee Pay Rates: £13.42 to £31.37 per hour (depending on shift pattern choice) Contract: Temporary to Permanent Start Date: 13/10/2025 Training: Full-time, 100% attendance required for the first 6 weeks Do you type 50+ words per minute with 98% accuracy? If so, put your skills to work in a role that truly matters by joining the UK's largest telecoms provider, trusted for over 85 years to handle 999 emergency calls. As part of a team working 24/7 365 days a year we make a difference to people's lives. We provide critical services, where accuracy, speed and response, ensures people get the help they need, and it can save lives. This amazing team can answer hundreds of calls per shift for Emergency (999/112), DQ (118500) or Relay UK, with multiple centres across the UK. Your role is to have an empathy for people with communication challenges and type real-time voice over conversations, without judgement and in confidence. As a Customer Service Advisor, you'll be the first point of contact for people in their most critical moments, you will calmly and quickly be directing them to the right emergency service. This is more than a call handler role - it's a chance to make a real difference, every single shift. We're looking for individuals who can: * Communicate clearly and empathetically under pressure * Think critically and follow structured processes * Type at least 50 words per minute with 98% accuracy * Stay composed in emotionally challenging situations You'll support Relay UK, a service that enables deaf, hard of hearing, and speech-impaired individuals to contact emergency services. Your typing accuracy ensures no detail is missed when it matters most. Shift Patterns We offer a variety of shift options to suit different lifestyles. Option 1: A four-week, rotating rota. Offering working hours between 6:00 to 17:00 for two weeks and then 12:00 to 23:00 for two weeks. You will have some weekend rest days. Option 2: A four-week, rotating rota. Offering working hours between 8:00 to 19:00 for two weeks and then 12:00 to 23:00 for two weeks. You will have some weekend rest days. Training will be full-time and may include evenings. Full Training &amp; Career Progression You'll receive comprehensive training and ongoing support. Within six months, you'll be upskilled and will be expected to answer 999 emergency calls and any other call streams, as required. Rewards &amp; Benefits: * Competitive pay &amp; overtime opportunities * Career development opportunities * Full paid training * Instant access to Blue Arrow training portal * Auto enrolment in pension scheme * 28 days paid holiday Application Process 1. Interview &amp; Audio Typing Screening (50 WPM @ 98% accuracy) 2. Client interview &amp; Audio Typing Assessment (50 WPM @ 98% accuracy) 3. Pre-employment Checks (DBS &amp; references) Ready to Make a Real Difference? If you're looking for a meaningful role where every shift ends with the knowledge that you've helped someone in need, apply today and become part of a team that truly matters. We are proud to be an inclusive employer. We welcome applications from all backgrounds and communities, and we are committed to building a team that reflects the diversity of our society.Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Join a dynamic team as a Sales Administrator, supporting a thriving business with customer service and sales operations. Salary: £23,000-£25,000 + bonusHours: Monday-Friday, 08:45-17:15 Key Responsibilities:* Process customer sales orders via phone and email* Handle incoming calls and deliver excellent service* Provide sales support and resolve customer queries* Input and manage data in IT systems* Maintain accurate customer records and databases* Verify order details for accuracy* Develop expertise in company products and services Ideal Candidate:* Professional telephone manner* Strong organisational skills and ability to prioritise* High attention to detail* Proficient in Microsoft Office and IT systems* Experience with Sage Line 50 (desirable)* Excellent communication skills with clients and colleagues If you are interested apply today. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Sales Administrator

Customer Service

Motor Mechanic / MOT Tester

Scanning Administrator

Customer Service

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