Helpdesk Administrator Location: Washington Road, Sunderland Hours: Monday to Friday, 8:00am - 1:00pm Pay: £12.21 per hour + holiday pay Start Date: ASAP Blue Arrow Recruitment is currently seeking a Helpdesk Administrator for a valued client based in Sunderland. This is a temporary, part-time role ideal for someone with strong communication skills and a proactive attitude. Key Responsibilities: * Answering incoming helpdesk calls * Logging calls and queries into the IT system (full training provided) * Data input and administrative support * Escalating issues to management when necessary * Providing feedback and updates to clients Requirements: * Excellent telephone manner and attention to detail * Ability to work independently and as part of a team * Basic IT skills (training on internal systems will be provided) * Please note: Students will not be considered for this role due to set working hours Please apply by attaching your CV to this advert and one of the team will be in touch to discuss your application furtherBlue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

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