Business Analyst Location: Newton Abbot, Devon Contract: Temporary until March 2026 Hours: Full-Time, Monday to Friday Working Pattern: Hybrid (50% office-based) A local authority in Newton Abbot is seeking a Business Analyst to support a major transformation programme focused on improving service delivery and driving digital innovation. This career-grade role (Grades 21-24) offers development opportunities based on experience and qualifications. Key Responsibilities: - Lead business process reengineering and service reviews - Deliver phased deployment of M365 Power Apps and digital platforms - Conduct stakeholder workshops, feasibility studies, and benefits assessments - Provide data-driven recommendations and support change initiatives - Mentor colleagues across business analysis and transformation teams Essential Skills and Experience: - Relevant degree or equivalent experience - Strong analytical, organisational, and communication skills - Experience with M365, Power Automate, and stakeholder engagement - Ability to challenge existing processes and lead change - Technically literate with high-level IT proficiency - Willingness to complete a Business Analysis Diploma (BCS/ISEB/Apprenticeship Level 4) Desirable: - Experience with Firmstep/Engage and Power BI - Use of industry-standard management tools - Evidence of benefits realisation from process redesigns This is a unique opportunity to contribute to meaningful change in a forward-thinking organisation while enjoying the flexibility of hybrid working in a beautiful part of Devon. Apply now to help shape the future of local services.Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Thank You! We've got your application.

More jobs like this

Where to next?

Have a Question?

Jobs

Recruitment Solutions

Become a Recruitment Superhero

Company

Corporate Governance