Customer Service Executive

Customer Service Executive
£12.21 per hour (PAYE)
37.5 hours per week, Mon-Fri (various day time shift patterns)
Temporary until January 2026
Watton, IP25

Main Responsibilities:

The main responsibilities of the role are handling inbound and outbound calls to residents across Breckland, North Norfolk and Kings Lynn. Including taking payments and raising worksheets. As part of this you will monitor emails daily and complete admin tasks as a team. You will confidently follow established procedures and processes, working well independently as well as a team player


Working hours / shift patterns:

Monday to Friday - combination of the below hours on a rota

8.30 - 5pm

8.00 - 4.30pm

9.30 - 6pm



What you'll need:

Prior experience within a customer service environment


Skills Required:

· Strong communication skills

· Attention to detail

· Great active listening skills

· A patient and empathetic attitude

· Strong time management and organisational skills

· Adaptability and flexibility

· Comfortable working in fast-paced environments

· Computer literacy

· Maintain good customer relations.

· Meet personal targets and work towards team targets



If you meet the above skills and criteria, then please apply online today!

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.