Job Opportunity: iTrent Business Analyst Location: South Tyneside, NE33 Salary: Band 8 - Competitive, up to £48,226 per annum Fixed Term until November 2026 We're seeking a skilled Business Analyst to support the transformation of HR and Payroll services through the implementation of the iTrent system. This role is central to modernising internal processes, improving service delivery, and driving value for money across the organisation. Key Responsibilities: - Lead business process reviews and service design projects - Map and analyse current and future workflows across HR and Payroll - Engage stakeholders to identify pain points and improvement opportunities - Support system implementation, user acceptance testing, and change delivery - Ensure compliance with data protection and information governance standards - Contribute to wider organisational transformation initiatives What We're Looking For: Essential: * Degree-level education or equivalent experience in systems/business management * Substantial experience in business analysis and service design * Strong knowledge of HR and Payroll processes * Excellent communication, problem-solving, and stakeholder engagement skills * Confidence with process mapping tools and data analysis * Ability to work independently and collaboratively in multi-disciplinary teams * Commitment to equality, diversity, and continuous improvement Desirable: * Business analysis qualification * Experience in local/central government or NHS * Familiarity with iTrent system * Understanding of emerging technologies and digital inclusion * Experience in user research and change projects Assessment Methods: Application form, interview, references, and presentation This is a fantastic opportunity to play a key role in shaping smarter, more efficient services. If you're passionate about transformation and thrive on collaboration, we'd love to hear from you. Apply now and help us deliver meaningful change.Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Thank You! We've got your application.

More jobs like this

Where to next?

Have a Question?

Jobs

Recruitment Solutions

Become a Recruitment Superhero

Company

Corporate Governance