Housekeeping Supervisor - Solihull

Blue Arrow are recruiting for an experienced Senior Hotel Duty Manager for our client based in the Solihull area. Working in a Country Hotel specialising in weddings &amp; events over seeing day to day operations alongside the General Manager, your duties will include: * Overseeing day to day front of house, back of house &amp; events operations * Addressing guest concerns, resolving issues, and providing excellent customer service * Supervising staff on duty - Managing and motivating front-of-house teams, delegating tasks, and monitoring performance * Maintaining the highest levels of standards throughout the entire venue * Conduct briefings to junior staff members * Enforcing hotel policies and procedures, ensuring consistent service quality, and adhering to health and safety regulations * Effectively communicating with staff, guests, and other departments to ensure smooth coordination and information flow * Identifying and resolving operational issues, handling guest complaints, and finding solutions to unexpected challenges Essential Skills * Ability to motivate, guide, and supervise a team. Ability to motivate, guide, and supervise a team. * Strong interpersonal skills and a commitment to providing excellent guest experiences. * Ability to assess situations, identify solutions, and make effective decisions. * Excellent verbal and written communication skills. * Ability to manage multiple tasks, prioritize responsibilities, and maintain a structured work environment. * Understanding of hotel procedures, policies, and guest service standards. * Ability to handle difficult situations and resolve conflicts effectively. * Willingness to assist on any section whether it be helping the potwash keep up, helping the front of house staff run orders during busy periods or check guests in on arrival About You * Motivated * A positive "can do" attitude * A willingness to learn * Keen eye for detail * Exceptional standards * A willingness to jump in on any section to ensure a smooth operation * Confident This position is ideal for a candidate who is looking for the next step in their career. The client is willing to train and develop the right candidate with the aim of progression to General Manager Salary dependent on experience plus bonus Evenings and weekends will be required Click APPLY to submit your CVBlue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Senior Hotel Duty Manager

Blue Arrow are recruiting for an experienced Sales Manager specialising in weddings &amp; events. Working solely onsite at a 3 star country hotel in the south Solihull area, your duties will include: * Managing the entire sales cycle, including responding to inquiries, conducting venue tours, presenting packages and securing bookings. * Building and maintaining relationships with couples, wedding agents, and other industry professionals to generate leads and repeat business. * Working closely with the events and operations teams to ensure seamless delivery of wedding services, including coordinating with vendors and managing the event timeline. * Assisting with promotional and marketing activities, such as developing brochures, attending wedding fayres, and managing social media presence. * Staying up-to-date on wedding industry trends, competitor offerings, and market demands. Skills and Qualifications: * Experience in sales, preferably in the wedding or hospitality industry. * Strong communication, interpersonal, and negotiation skills. * Excellent organizational and time management skills, with the ability to manage multiple tasks and deadlines. * Knowledge of wedding planning processes and industry trends. * Proficiency in using sales and event management software. * Ability to work flexible hours, including evenings and weekends. * A passion for weddings and providing exceptional customer service. About You * Experienced in sales preferably in weddings &amp; events * Target driven * A positive can-do attitude * Hands on * Attention to detail * Proactive Salary dependant on experience + bonus Click APPLY to submit your CVBlue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Sales Manager - Weddings & Events

🍽️ Full-Time Catering Assistant - Coventry 🍽️ Pay: £12.21 per hour Hours: Full-time, flexible across weekdays and weekends Location: Coventry We're looking for a friendly and hardworking Catering Assistant to join a dynamic team in Coventry. This is a full-time role that includes both kitchen and front-of-house duties, supporting the smooth running of a busy catering operation. Key Responsibilities: Assist with food preparation and service Provide excellent customer service at the front of house Maintain cleanliness and hygiene standards in all areas Support stock management and deliveries Work flexibly across different shifts, including weekends What we're looking for: Previous experience in catering or hospitality (preferred but not essential) A positive attitude and team spirit Good communication and customer service skills Willingness to work any day of the week as required Reliability and attention to detail What we offer: Competitive hourly rate of £12.21 Supportive working environment Opportunities for training and development A varied and rewarding role If you enjoy working in a fast-paced environment and take pride in delivering great service, we'd love to hear from you!Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Catering Assistant

Blue Arrow are recruiting for an experienced Field Service Technician around the Birmingham area. Visiting multiple sites per day, your main duties and responsibilities will include: * To provide pest prevention services to a wide customer base, both commercial and domestic. * Carry out routine inspections to sites and advise on hygiene, housekeeping and proofing issues to help reduce the risk of pest activity as well as carry out control programmes. * Write reports and communicate directly with customers. * Planning your day to ensure that you can service our customers effectively and on time * Be knowledgeable about pest species the company deal with - rodents, birds and insects. Skills required: * Full clean driving licence. * Able to work under your own initiative. * Ability to manage your time and prioritise your workload. * Be flexible and able to react to unplanned situations * Be outgoing and willing to take on new challenges. * Have good communication skills. * Due to the nature of the customers services are provided to, a DBS check will be required. Benefits: * 25 days holiday per annum plus all bank holidays (33 days) * Salary starting at £27000 but negotiable dependent on experience * Generous commission structure from business gained with reference to recommendations made during your day-to-day work. * Mobile phone * Enrolled into the company pension scheme. * Company van (private mileage 15p per mile if the vehicle is used privately) * Uniform and full PPE/equipment provided. * Inhouse and third-party training as and when required. Qualifications - · The candidate is required to hold the RSPH QUALIFICATION in pest control for this position Working hours: Monday to Friday 8am-5pm The client expects you give 30 minutes travel time (unpaid) at the start and end of each day to travel to and from your first and last call of the day e.g. 7.30am from home to arrive at first call for 8am Leave last call close to 5pm to arrive home at 5.30pm If your travel time to your first call is more than 30 minutes you are not expected you to leave home before 7.30am If your travel time at the end of the day is more than 30 minutes you should plan your time so that you arrive home close to 5.30pm Click APPLY to submit your CVBlue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Field Service Technician - Birmingham

Blue Arrow are recruiting for an experienced Housekeeping Supervisor. Working in a country hotel located in the south Solihull area, your duties will include: * Plan and supervise daily activities and shifts for the housekeeping team. * Train, motivate, and develop housekeeping staff on cleaning techniques and organizational policies. * Monitor staff performance and provide feedback, resolving any issues that arise. * Thoroughly clean rooms, change bedding, replenish consumables * Room turnaround is 30 minutes per room * Inspect guest rooms, public areas, and other designated spaces to ensure high standards of cleanliness and tidiness. * Monitor the quality of work performed by housekeeping assistants. * Manage and maintain an adequate stock of linens, towels, toiletries, and cleaning supplies. * Order and replenish cleaning products and other necessary items. * Ensure the adherence to all relevant health, safety, and sanitation regulations and protocols. * Respond to customer complaints and special requests, ensuring high levels of guest satisfaction. * Liaise with other departments, such as maintenance and the front desk, to address issues and coordinate services. Required Skills and Qualifications * Previous supervisory or managerial experience in housekeeping. * Strong leadership, organizational, and time management skills. * Excellent communication and interpersonal abilities. * A thorough understanding of cleaning procedures, equipment, and safety standards. * Familiarity with budget and inventory management. * Flexibility to work evenings, weekends, and holidays as needed. Salary dependent on experience Hours of work 5 out of 7 days including weekends Due to the location of the site, access to own transport is preferable Click APPLY to submit your CVBlue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Housekeeping Supervisor - Solihull

Senior Hotel Duty Manager

Sales Manager - Weddings & Events

Catering Assistant

Field Service Technician -...

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