Warehouse Team Manager - Chadderton

Working Hours:
Full flexibility required between 06:30am - 11:00pm, any 5 days from 6. Full-time hours to be discussed during the interview.

Salary:
£38000.00

Role Overview:
You will lead and develop a team of Fulfilment Operatives and Team Leaders, fostering a positive, can-do culture. Your focus will be on delivering excellent operational performance, meeting service level agreements (SLAs), and ensuring high standards in health, safety, and housekeeping.

Key Responsibilities:

• Promote a positive workplace culture and strong employee relations through fair and effective people management.
• Lead training and development initiatives to build team competence and encourage continuous improvement.
• Ensure effective communication across all levels of the team, including timely completion of weekly team briefs.
• Manage team performance and attendance, including disciplinary actions, performance reviews, and absence management.
• Participate in recruitment and induction processes in collaboration with HR.
• Handle administrative tasks and produce relevant reports (e.g., time & attendance, holiday management).
• Support and manage standard operating procedures to optimize fulfilment operations and meet client SLAs.
• Oversee team budgets and labour planning to ensure efficient resource use.
• Drive quality initiatives and identify areas for operational improvement.
• Build and maintain positive relationships with clients.
• Travel to other facilities and fulfilment sites as required.

Requirements:

• Experience managing multi-channel/multi-client e-commerce fulfilment teams.
• Strong customer focus and communication skills.
• Proven leadership and management capabilities.
• Excellent problem-solving and multitasking abilities.
• High attention to detail in a fast-paced environment.

What We Offer:

• Competitive compensation and development opportunities.
• A chance to work with a motivated, international team.
• Exposure to innovative commerce trends and technologies.
• Opportunities for international collaboration through our global network.

Interested?
Simply press apply or call 0161 2287542 for more information.

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.