Field Engineer PlannerContract: Permanent Hours: 40 per week Location: Warwick (Hybrid)Salary: £28,193Shift PatternRotating shifts:<ul><li>Mon-Fri: 07:30-16:30, 08:00-17:00, 09:00-18:00, 10:00-19:00</li><li>Sat: 08:30-14:00 (1 in 3 rotation)</li></ul>Saturday weeks are adjusted to maintain 40 hours. Flexibility is essential.Role SummaryResponsible for optimising daily schedules for a field engineer workforce to meet service levels and customer expectations. Acts as a key contact for engineers and team managers, supporting operational efficiency and customer satisfaction.Key Responsibilities<ul><li>Maximise engineer utilisation and reduce travel time</li><li>Manage same-day planning and job prioritisation</li><li>Coordinate follow-up visits and parts ordering</li><li>Communicate effectively with internal teams and customers</li><li>Monitor job progress and resolve scheduling issues</li><li>Adapt to daily challenges and ensure resource efficiency</li></ul>Candidate Requirements<ul><li>Experience with scheduling/planning systems</li><li>Strong problem-solving and multitasking skills</li><li>Calm under pressure with a proactive attitude</li><li>Excellent communication and PC skills (Word, Excel)</li><li>Focused on continuous improvement and team support</li></ul>Benefits<ul><li>Competitive salary with incentives</li><li>Up to 25 days holiday + bank holidays</li><li>Option to buy extra holidays</li><li>Pension, income protection, and family leave schemes</li><li>Staff discounts and other perks</li></ul> Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

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