Blue Arrow are looking for someone that is passionate about delivering exceptional customer service. Do you thrive in a fast-paced, team-oriented environment? Location: Lutterworth Pay rate: &pound;12.30 per hour Shifts: Monday to Friday 6:00-15:00pm What your working day will look like: - Be the first point of contact for customer queries and issues - Monitor and manage inbound/outbound call logs Resolve or escalate customer complaints efficiently - Conduct root cause analysis and implement preventative measures Support internal claims processes and KPI tracking - Promote on brand strategy. - Ensure compliance with Health &amp; Safety standards Collaborate with internal teams and external partners to deliver outstanding service What you need to have: - Background in customer service, distribution, warehousing, or transport - Strong communication skills (verbal and written) - Proficient in Microsoft Office (Excel, Word, Outlook) - Problem-solving mindset and results-driven APPLY NOW
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

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