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Job Details

Published
Location
Lutterworth, Leicestershire
Role Type
Full-time, Temporary, Permanent
Salary
Up to £12.30 per hour
Business and Administration
Job Ref: JO-2507-66697_1753258911

Blue Arrow are looking for someone that is passionate about delivering exceptional customer service.
Do you thrive in a fast-paced, team-oriented environment?

Location: Lutterworth
Pay rate: £12.30 per hour
Shifts: Monday to Friday 6:00-15:00pm


What your working day will look like:
- Be the first point of contact for customer queries and issues
- Monitor and manage inbound/outbound call logs
Resolve or escalate customer complaints efficiently
- Conduct root cause analysis and implement preventative measures
Support internal claims processes and KPI tracking
- Promote on brand strategy.
- Ensure compliance with Health & Safety standards
Collaborate with internal teams and external partners to deliver outstanding service

What you need to have:
- Background in customer service, distribution, warehousing, or transport
- Strong communication skills (verbal and written)
- Proficient in Microsoft Office (Excel, Word, Outlook)
- Problem-solving mindset and results-driven

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Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

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My work doesn't consume me, I get to help out and move on.

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