Customer Service Advisor
- Salary
- £16.00 - £20.00 per hour
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- Location
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- Role Type
- Part-time, Permanent, Temporary, Full-time
- Salary
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- Role Type
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Job Details
- Published
- Location
- Ruddington, Nottinghamshire
- Role Type
- Full-time, Permanent, Temporary
- Salary
- Up to £12.25 per hour
Blue Arrow are looking for someone that is passionate about delivering exceptional customer service.
Do you thrive in a fast-paced, team-oriented environment?
Location: Gotham
Pay rate: £12.25 per hour
Shifts: Monday to Friday 8.30-4.30pm
Immediate start after successful interview process
What your working day will look like:
- Be the first point of contact for customer queries and issues
- Monitor and manage inbound/outbound call logs
Resolve or escalate customer complaints efficiently
- Conduct root cause analysis and implement preventative measures
Support internal claims processes and KPI tracking
- Promote on brand strategy.
- Ensure compliance with Health & Safety standards
Collaborate with internal teams and external partners to deliver outstanding service
What you need to have:
- Background in customer service, distribution, warehousing, or transport
- Strong communication skills (verbal and written)
- Proficient in Microsoft Office (Excel, Word, Outlook)
- Problem-solving mindset and results-driven
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Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Apply now
Have a Question?
- Phone
- 01283 537 660
What candidates say
“With one of the strongest agency driver networks in the country, we were confident in our ability to support our client with their unprecedented demand. However, our performance surpassed even our bold expectations, delivering near-perfect fulfilment rates.” Senior National Account Director