Facilities Cleaners Winchester

Customer Service Advisor - Inbound Contact Centre (Hybrid) Location: Ringwood (Hybrid working available after training) Salary: £12.30 per hour (standard hours) | £14.55 per hour (Out of Hours: 10pm-8am) - paid weekly, every Friday Shifts: Rotating - 8:00am-4:30pm | 9:30am-6:00pm | 3:30pm-10:00pm | 10:00pm-8:00am (OOH) Contract: Full time, Temp to Perm Start Date: 1st July 2025 Join a Team That Delivers 100% Happiness! We're looking for enthusiastic and customer-focused individuals to join our vibrant Contact Centre team. If you're passionate about delivering exceptional service and love the idea of helping customers while working in a fun, fast-paced environment-this is the role for you! What You'll Be Doing: * Handling inbound customer queries via phone, email, and other channels * Processing new orders and providing outstanding customer service * Using your sales skills to upsell and cross-sell a wide range of products * Managing back-office tasks including email correspondence * Ensuring one-call resolution by being fully trained across all service areas * Collaborating with internal teams to resolve customer issues * Maintaining accurate records and updating customer information * Embracing our values of respect, equality, and world-class service What We're Looking For: * Confident communicator with a professional telephone manner * Strong written communication and attention to detail * Natural rapport-builder with a proactive, caring attitude * Comfortable using IT systems and CRM tools * Reliable, punctual, and thrives in a target-driven environment Why Join Us? * Hybrid working after training * Fun, sociable team culture * Free on-site parking * 50% discount on More bus tickets * Eye care vouchers &amp; discounted gym membership * Incentives, prizes, and recognition schemes * Career development through apprenticeships and progression pathways * "Recommend a Friend" bonus scheme Training &amp; Development: You'll receive full training and ongoing support, including a comprehensive induction covering systems, soft skills, and compliance. We're committed to your growth and offer opportunities to take on more responsibility-with salary increases to match. #CCNorthWestBlue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Customer Service Advisor

Join Our Host &amp; Tour Team - A Gin-tastic Opportunity! We're on the lookout for passionate individuals with a talent for captivating audiences! As a host at one of the UK's regional tourist hot spots, you'll be at the heart of the gin-making story, delivering unforgettable experiences to guests from all walks of life. Your role will involve much more than just guiding tourist's about connecting with people. You'll welcome visitors with a warm smile, process their admissions, and lead them on an immerse journey through our distillery, from the fragrant botanical dry room to the awe-inspiring still house. Guests will hang on your every word as you share the secrets behind crafting premium, one-of-a-kind gin. As an essential part of the distillery team, you'll work hand-in-hand with production experts to ensure each tour runs seamlessly. Adjusting your approach for groups of all sizes and interests, you'll keep your audience engaged, entertained, and educated whether it's a lively bunch of tourists or an exclusive gathering of VIPs at special events. This role is perfect for someone who loves speaking to groups, thrives on sharing stories, and takes pride in creating magical, memorable moments for every guest. High standards of presentation and service are key, as is a commitment to promoting brand advocacy and achieving guest experience targets. If you're ready to showcase your skills, inspire crowds, and be part of a team that takes pride in delivering exceptional experiences, we'd love to hear from you. Entrance Hall - Roll Out the Red Carpet Greet guests with a warm smile and a big "hello," whether at the till or self-service kiosks it's all about first impressions! Shine the spotlight on special events, promotions, and loyalty cards to get guests even more excited about their visit. Be the ultimate tour guide from the start by answering questions about accessibility and offering tips to navigate the distillery like a pro. Still House &amp; Distillery Experience - Wow the Crowds Lead showstopping tours through the still house, keeping your audience captivated with fascinating stories and fun facts about the gin-making magic. Channel your inner stage performer adjust your tour's duration and content for every group, ensuring every guest feels the spotlight is on them. Take a bow as you gather feedback on guest reactions and share ideas with managers to make each tour even more memorable. Hit those KPI "applause lines" by delivering standout experiences, maintaining efficiency, and boosting income. Operational - Backstage Brilliance Start each day on the right foot by performing checks and keeping public areas polished and presentable it's all in the details! Be a behind-the-scenes star at events, seamlessly aiding with group arrivals or emergencies while keeping guest's experiences top-notch. Play well with others coordinate with your team to ensure smooth transitions during breaks without stealing the spotlight from the visitor experience. Communication - Keep the Lines Open Answer calls like a pro, bringing clarity and charm even when the phone's been ringing for five rounds of applause. Handle complaints with poise, turning a tricky moment into an opportunity to shine. Stay media-savvy know when to deliver your lines or call in the senior leadership cast for backup. Team - All for One and One for All Keep the team choreography smooth by sharing your availability and embracing a culture of outstanding customer service. Lead by example every interaction should show your commitment to exceeding expectations and setting the bar high. H&amp;S - Safety First, Always Stay alert and follow the script for health and safety policies, keeping everything running smoothly behind the scenes. Ensure every visitor and team member feels secure, acting swiftly if issues arise it's a performance where everyone wins.Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Tour Hosts & Guides 2025

Blue Arrow Facilities Cleaners Blue Arrow is currently recruiting for Cleaners for our client based in Winchester. We are looking for staff to join our team on long term placements for regular day shifts over the summer 09.00-15.00 Your Main Responsibilities: * Responsible for all basic cleaning duties of the site * Cleaning floors and rooms including dusting, mopping, sweeping, and vacuuming. * Cleaning facilities, including restocking dispensers, emptying rubbish. * Monitoring and maintaining sanitation and organisation of assigned areas. * Cleaning bathrooms A Successful Applicant Will Require: * Ability to work unsupervised and deliver quality work * Excellent Communication Skills Working for Blue Arrow will give you great benefits which include: * Pay Rate - £12.21 P/H - £12.72 P/H * Weekly pay on Friday * Range of local roles available * Holiday Pay Manage Own Payroll Please apply or contactBlue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Facilities Cleaners Winchester

Customer Service Advisor

Tour Hosts & Guides 2025

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