Recruitment Administrator

Join our dynamic Operations Support team as a Resource Planner, where you'll play a key role in optimising field engineer schedules and ensuring exceptional customer service. This is a fast-paced, full-time role based in Warwick, ideal for someone who thrives on problem-solving and real-time coordination. Shift Pattern: Rotating shifts scheduled in advance, including:<ul><li>Monday to Friday: 07:30-16:30, 08:00-17:00, 09:00-18:00, 10:00-19:00</li><li>Saturdays: 08:30-14:00 (1 in 3 rotation)</li><li>Shifts will be adjusted accordingly during weeks with Saturday work to maintain a 40-hour work week.</li></ul>Flexibility to work rotating shifts is essential. About the Role We're looking for a proactive and organised Operations Resource Planner to join our Operations Support team. In this role, you'll be responsible for optimising the daily schedules of our field engineering workforce, ensuring customer appointments are met in line with service level agreements. You'll act as a key point of contact for engineers and team managers, providing real-time support and helping to resolve scheduling issues efficiently and professionally. Key Responsibilities: - Manage and optimise field workforce schedules using advanced planning systems - Handle inbound calls, emails, and chats promptly and professionally - Communicate with customers regarding appointment changes or delays - Order parts and coordinate logistics to ensure engineers are fully equipped - Create follow-up visits and manage parts orders from internal/external suppliers - Monitor and export engineer workloads to maximise efficiency and minimise travel - Support same-day planning to meet service levels and reduce broken commitments - Adapt to daily operational challenges and ensure optimal resource utilisation - Monitor and manage jobs at risk of delay (Jeopardy Management) About You To succeed in this role, you'll need: - Experience with scheduling and planning systems - A solution-focused mindset and the ability to stay calm under pressure - Strong multitasking and communication skills - Excellent PC skills, including Microsoft Word and Excel - Experience with internal systems (advantageous but not essential) What's in it for You? - Competitive salary with performance-based incentives - Up to 5 weeks of annual leave plus UK bank holidays - Option to purchase additional holiday - Contributory pension scheme - Income protection and enhanced maternity/paternity pay - Staff discounts and more If you're a confident, forward-thinking individual who thrives in a fast-paced environment and enjoys problem-solving, we'd love to hear from you!Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Operations Planner

Job Title: Operations Resource Planner Location: Warwick Salary: £27,000 per annum Contract Type: Permanent, Full-Time (40 hours per week) Start Date: ASAP Join our dynamic Operations Support team as a Resource Planner, where you'll play a key role in optimising field engineer schedules and ensuring exceptional customer service. This is a fast-paced, full-time role based in Warwick, ideal for someone who thrives on problem-solving and real-time coordination. Shift Pattern: Rotating shifts scheduled in advance, including: <ul><li>Monday to Friday: 07:30-16:30, 08:00-17:00, 09:00-18:00, 10:00-19:00</li><li>Saturdays: 08:30-14:00 (1 in 3 rotation)</li><li>Shifts will be adjusted accordingly during weeks with Saturday work to maintain a 40-hour work week.</li></ul>Flexibility to work rotating shifts is essential. About the Role We're looking for a proactive and organised Operations Resource Planner to join our Operations Support team. In this role, you'll be responsible for optimising the daily schedules of our field engineering workforce, ensuring customer appointments are met in line with service level agreements. You'll act as a key point of contact for engineers and team managers, providing real-time support and helping to resolve scheduling issues efficiently and professionally. Key Responsibilities: - Manage and optimise field workforce schedules using advanced planning systems - Handle inbound calls, emails, and chats promptly and professionally - Communicate with customers regarding appointment changes or delays - Order parts and coordinate logistics to ensure engineers are fully equipped - Create follow-up visits and manage parts orders from internal/external suppliers - Monitor and export engineer workloads to maximise efficiency and minimise travel - Support same-day planning to meet service levels and reduce broken commitments - Adapt to daily operational challenges and ensure optimal resource utilisation - Monitor and manage jobs at risk of delay (Jeopardy Management) About You To succeed in this role, you'll need: - Experience with scheduling and planning systems - A solution-focused mindset and the ability to stay calm under pressure - Strong multitasking and communication skills - Excellent PC skills, including Microsoft Word and Excel - Experience with internal systems (advantageous but not essential) What's in it for You? - Competitive salary with performance-based incentives - Up to 5 weeks of annual leave plus UK bank holidays - Option to purchase additional holiday - Contributory pension scheme - Income protection and enhanced maternity/paternity pay - Staff discounts and more If you're a confident, forward-thinking individual who thrives in a fast-paced environment and enjoys problem-solving, we'd love to hear from you!Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

We are recruiting for Warehouse Operative for our well-established client based in Long Marston, Stratford-Upon-Avon, Meon Vale CV37 with immediate start. Job Title: Warehouse Operative Working Hours: Monday-Friday Shifts: Rotating shifts 07.00-15.00 &amp; 09.00-17.00 Pay Rate: £12.60ph Contract: Temp to perm - full-time hours Site Location: Long Marston, Stratford-Upon-Avon CV37 Ideal Candidate * Previous experience in a warehousing/logistics setting * Fully flexible to the working shift times * Ideally somebody who is pro active, ability to work to high performance to meet the standards of the job role. * Ability to work to meet tight deadlines, achieve targets and work unsupervised * Physically fit to meet the nature of the role * Effective communication skills IT literate and good understanding of numeracy with knowledge of using IT systems. * Proactive approach to work, self-motivated and driven to meet targets. If you are interested please apply today!Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Warehouse Operative - Long Marston CV37

Start Date: ASAP Location: Warwick (Onsite) Hours: Full-time, Permanent Shifts: Rotating shifts between 7:30 AM - 7:00 PM, including 1 in 3 Saturdays About the Role Are you a proactive and organized professional looking for a dynamic role? We're seeking an Operations Support - Resource Planner to maximize the utilization of our Customer Support Field Engineer Workforce. Your primary focus will be ensuring customer service commitments are met in line with relevant SLAs, optimizing workforce schedules, and providing essential support to Engineers, Field Managers, and Contact Centre Team Managers. You will be a key part of our Service Operation, making teamwork, communication, and problem-solving essential to success. Who You'll Be Working With Reporting to the Resource Planning Manager, you will communicate professionally with both internal and external stakeholders, helping resolve dissatisfied customer queries while maintaining excellent customer service standards. Key Responsibilities As a Resource Planner, you will: * Handle phone calls, emails, and chats efficiently. * Manage workforce scheduling using advanced planning systems, ensuring minimal manual input. * Identify and escalate system inefficiencies to optimize scheduling accuracy. * Communicate quickly with customers when unforeseen issues arise. * Order necessary parts to support engineers in resolving product failures. * Schedule follow-up visits, coordinating parts from internal and external warehouses while keeping customers informed. * Optimize engineer workloads, minimizing travel time and maximizing productivity. * Support same-day planning, ensuring engineers can effectively respond to service needs. * Minimize broken commitments while improving response times. * Adapt to in-day challenges, ensuring optimal resource utilization. * Conduct Jeopardy Management, prioritizing jobs at risk of missing commitments. What You'll Need to Succeed Essential: * Solution-focused mindset, with the ability to troubleshoot challenges efficiently. * Proven experience with Scheduling and Planning applications/systems. * Strong multitasking skills, with the ability to remain calm under pressure in a fast-paced environment. * Excellent PC skills, including proficiency in Windows, Microsoft Word, and Excel. Desirable: * Previous experience working with internal Baxi systems. What We Offer We provide a competitive salary package, including a variable incentive. Our benefits include: * Up to five weeks of annual leave, plus standard UK bank holidays. * The option to purchase extra holidays. * Income protection schemes. * A contributory pension plan. * Generous maternity, paternity, and sick pay schemes. * Staff discounts and more! Ready to take on this exciting opportunity? Apply now and become a key part of our Operations Support Team!Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Resource Planner

Recruitment Administrator - Warwick (3-Month Contract) Location: Warwick Salary: £27,375 per annum / £14.22 per hour Contract Type: Temporary on-going, 3 months minimum Hours: Full time, 37 hours per week Start Date: ASAP We are currently recruiting on behalf of our client based in Warwick for a Recruitment Administrator to join their existing team. This is initially a 3 month contract with a chance to extend. We are looking for a detail orientated and organised individual with previous HR or Recruitment Administration experience. What You'll Be Doing: As a Recruitment Administrator, you'll be the backbone of our hiring process, ensuring everything runs smoothly from job posting to onboarding. Your day-to-day will include: * Scheduling interviews and coordinating with candidates and hiring managers * Managing job requisitions in Workday * Handling recruitment queries and documentation * Processing invoices and purchase orders * Posting job adverts and maintaining brand consistency * Compiling weekly recruitment reports and metrics What We're Looking For: * Experience in recruitment or HR administration * Strong organisational and multitasking skills * Proficiency in Workday or similar systems * Excellent communication and attention to detail * Comfortable working with data and Excel * Experience with invoicing and POs is a plus Hours of Work: Full time, 37 hours per week - working the below shifts: * Monday - Thursday; 8am - 16:45pm * Friday; 8am - 12pm What You'll Get: * Competitive salary + performance incentive * 25 days holiday + UK bank holidays * Income protection, contributory pension, and family leave schemes * Staff discounts and more!Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Recruitment Administrator

Operations Planner

Operations Planner

Warehouse Operative - Long Marston...

Resource Planner

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