Information Governance Officer

BT Customer Service Location: Belfast Pay Rates: £13.42 to £31.27 per hour, depending on working hours. Hours: Part Time 25 Hours Shift Pattern: Option 1: 4 Week working rota of 2x weeks of earlies with shifts falling between 06:00 to 14:30 and 2x weeks of lates with shifts falling between 14:30 to 23:00. Rest days will very over the weeks, but some rest days will be fixed and fall on a weekend. Option 2: 4 Week working rota of late shifts with hours falling between 14:30 to 23:00. Rest days will very over the weeks, but some rest days will be fixed and fall on a weekend. Option3: 4 Week working rota of late shifts with hours falling between 12:30 to 21:00. Rest days will very over the weeks, but some rest days will be fixed and fall on a weekend. Option 4: 4 Week working rota of late and night shifts with hours falling between 16:00 to 02:00. Rest days will very over the weeks, but some rest days will be fixed and fall on a weekend. Training will be full-time, and hours will fall between days and evenings. Please note: No holiday/day off requests will be approved during the first 6 weeks of start date (100% attendance required for training period Contract: Temporary with career progression opportunities. Start Date: 12/05/2025 Join the UK's biggest telecoms provider, who are specialists in providing Industry leading expertise backed by innovative technology and who provide comprehensive training. The calls we receive come out of the most extraordinary circumstances, so we've built a team to match. Our people have been specially selected and trained, and we think they are the most knowledgeable and skilled Customer Service Representatives in the industry. This is a Safety Critical role and you'll be the first contact for anyone calling 999, this will include calls for the Police, Ambulance, Fire Rescue, Coast Guard, Mountain Rescue. BT have been trusted to handle 999 calls for over 85 years. That experience means we're capable of remaining calm, confident and provide a reliable service in the most high-pressure situations. All Contact Centre Advisors are UK based to provide a reliable service no matter what. They're all powered by BT's trusted technology too. As a Customer Service Advisor your role is to quickly gain an understanding of the nature of the call and direct them to the most appropriate emergency services. This is not your everyday call handler role, as you will be supporting individuals in their most critical time of need, as you balance challenging and emotional situations. Your average call will last between 30 -60 seconds and you will follow structured process while communicating to the caller in a clear and calm manner. If you are the type of person who has a genuine desire to help people and make a difference, then this role is ultimately very rewarding. As a 999 Call Handler you will demonstrate: * Successful Communication and Active Listening skills * Critical thinking whilst working under pressure, to empathetically support others * A caring nature to support individuals in their most critical time of need * Emotional Intelligence and Heightened Self &amp; Social Awareness * Good standards of literacy and IT skills with a diligent nature Comprehensive training will be provided along with ongoing support from trainers, your team leaders, and your colleagues. As part of the BT Voice Services community, you will also have the opportunity to be multi-skilled into several areas, as BT are not just there for emergencies. BT apply their knowledge, skills and technology to a whole range of high volume, inbound call handling scenarios - from Rapid Response, Relay UK services and Directory Enquires. Rewards &amp; Benefits: * Attractive pay rates, * Overtime opportunities * Career progression * Full paid training * Instant access to Blue Arrow training portal * Auto enrolment in pension scheme * 28 days paid holiday All applications will be subject to pre-employment and referencing checks, inclusive of DBS. So, if you're looking for a Call Centre role where you'll go home after every shift knowing that you've made a difference, then apply with us today!Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Customer Service

Role: Auditor Location: Belfast Hours: Full time Monday-Friday Pay: £22.39 Immediate Start Duration- up to 6 months Flexitime, core working hours of 10-12 and 2-4pm Hybrid role after training (3 days office, 2 days home) Free on-site car parking and EV charging / bike parking /free on-site gym with changing/shower facilities/ well-being and games rooms Reporting to an Audit Manager across an assigned portfolio of financial audit work, main duties and responsibilities will include: * Deliver audits that meet the NIAO quality standard * Prepare audit methods * Assist audit fieldwork to ensure delivery on time * Summarise evidence and analysis * Draft clear, concise and accurate documentation and findings * Formulate conclusions and constructive recommendations * Build and maintain professional working relationships and address any relationship difficulties * Organise own work according to the audit work plan and schedule * Any other duties requested by the Audit Manager You will have: * Have current full membership of one of the chartered accountant institutes listed below: Chartered Accountants Ireland The Institute of Chartered Accountants in Scotland; The Institute of Chartered Accountants in England and Wales; The Chartered Institute of Management Accountants; The Association of Chartered Certified Accountants; The Chartered Institute of Public Finance and Accountancy; The Institute of Certified Public Accountants in Ireland. * At least 1 year's recent experience in the external audit of financial statements * Have access to a form of transport that will enable them to meet mobility needs of the post i.e. visiting client sites Please note that if successful a basic Access NI check will be required for this role, the cost (£16) to be covered by the applicant. Please apply with your CV today.Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Auditor

Our client is one of the UK's leading bakery manufacturers with over 130 years of baking experience that make up their iconic and much-loved brands. They produce bread and bakery products, delivering around 1.3 million loaves, every day of the week throughout the UK and Ireland. We are looking for Production Operatives for their Belfast site to work across all departments on an ongoing Temp Permanent opportunities may be available to suitable candidates. Candidates will also need to be flexible to work across other departments Key Info:<ul><li>Position: Production Operative</li><li>Location: Belfast, BT12 6LP</li><li>Pay rate: From £12.21 per hour (Pay progression opportunities)</li><li>Days/hours of Work: Must be flexible to work day shifts (starting as early as 6am) and night shifts (starting from 6pm) including weekends. Full flexibility is required.</li><li>Contract: Temp with opportunity for Perm</li><li>Full paid training </li><li>Instant access to Blue Arrow training portal </li><li>Auto enrolment in pension scheme </li><li>Job progression into other areas of the factory</li><li>28 days paid holiday </li><li>We will support you to gain your Level 2 food &amp; hygiene. </li></ul>Your responsibilities:<ul><li>Operation of plant equipment, and systems</li><li>Being accountable for the production of high-quality products that are safe</li><li>Maintaining high standards of cleanliness</li><li>Complete robust daily plant start-up integrity check</li></ul>You'll need to be someone who is: <ul><li>Able to communicate in a clear and concise manner</li><li>Happy working in a hot, loud environment</li><li>Have the ability to support other roles when required</li><li>Must be a flexible worker, available for some weekends</li><li>Happy to work 12-hour shifts days or nights (mainly days)</li></ul>Application Requirements:<ul><li>Proof of Right to work - Passport, Share code or Birth Certificate </li><li>Proof of National Insurance - NI Card, payslip or P45/P60</li><li>1 years referencing details (Blue Arrow will apply for these)</li><li>Candidates are required to undertake A Food Hygiene test at home prior to induction</li></ul> Please apply today with your up to date CV and if successful one of the Hovis Resourcing Team will be in touch to discuss your application.Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Production Operative

Role: Information Governance Officer Location: Belfast Hours: Full time Monday-Friday, 9-5pm Pay: £14.55 Starting mid-May Duration- min 3 months Hybrid role after training (3 days office, 2 days home) To assist the in-house team, your main duties and responsibilities will include: * Completion of the Recording of Processing Activities (RoPA) * Completion of the Info Asset Register * Assisting with developing a policy for labelling of emails to facilitate Records Management and Retention * Drafting a Subject Access Request policy in line with ICO guidance * Comprehensive Data Protection policy including guidance on data breaches and assistance with training * Data Protection Impact Assessment policy and procedures * Any other duties requested by your line manager You will have: * minimum of 2 years Information Governance experience * a degree or equivalent * the ability to work on your own with minimal supervision Please note that if successful a basic Access NI check will be required for this role, the cost (£16) to be covered by the applicant. Please apply with your CV today.Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Information Governance Officer

Customer Service

Customer Service

Auditor

Production Operative

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