Nursery Cook

Blue Arrow Birmingham are looking for a housing customer service advisor. As a Temporary Accommodation Scheme Officer, you will be responsible for providing an excellent customer focused accommodation service for homeless applicants ensuring that the temporary supported accommodation is well managed and maintained.The main focus will be working proactively and closely with homeless applicants in supported temporary accommodation, Housing Options Officers, the temporary accommodation team and support agencies to address any support needs, accommodation issues and to ensure applicants are ready to live independently.You will develop knowledge of the local community and establish partnerships to meet the needs of applicants, resolving any conflict or issues that may arise. Main Duties: Respond to enquiries and issues of a complex and difficult nature.<ul><li>Attend any multi agency meetings as relevant to your role.</li><li>Provide support to complex customers ensuring that all necessary paperwork and records are effectively maintained and clear, appropriate and accessible.</li><li>Take reasonable steps to secure suitable alternative accommodation for applicants to relieve homelessness by working with a range of accommodation providers to find appropriate move on accommodation.</li><li>Maintain regular contact with applicants in temporary accommodation, ensuring that appropriate support is made available, and regularly review individual circumstances and ensure legal compliance under the guidance of the Homeless Reduction Act 2017.</li><li>Contribute to the development of local policies and procedures.</li><li>Provide appropriate support to vulnerable persons with a variety of needs including mental health issues, unemployment, offending behaviour, family breakdown, substance misuse, neighbourhood disputes, behavioural issues and anti-social behaviour.</li><li>Work in partnership with voluntary and statutory sector organisations, including the police, signposting customers to specialist support services as required (for example, advocacy services).</li><li>Identify safeguarding issues and working appropriately to address these.</li><li>Manage the void process at Ipswich House, Warwick House and Warwick Place, minimising the time a unit is void.</li><li>Meet and greet new applicants ensuring they have a full induction to the scheme on arrival, are issued with fobs and are familiar with the terms of the licence agreement and they understand the conditions/rules, rights and responsibilities as outlined in the agreement, fire procedure and emergency contacts.</li><li>Ensure customers have completed Housing Benefit applications and have provided the relevant proofs for their claim to be assessed</li><li>Complete necessary risk assessments including PEEPs (Personal Emergency Evacuation Plans)</li><li>Complete relevant daily Health &amp; Safety checks, welfare checks, monthly room checks, disabling fire door activation</li><li>Manage any visitors, contractors and colleagues entering the building</li><li>Supporting customers to report their own repairs and reporting any building repairs</li><li>Monitor cleaning contractors and feedback to SCH contract managers</li><li>Work closely with RAT and applicants to resolve rent arrears issues</li><li>Undertake such other duties as may reasonably be required appropriate to the grade.</li></ul> Experience &amp; Knowledge: <ul><li>Demonstrate a good understanding of supported accommodation, compliance, Health &amp; Safety within buildings</li><li>Understand management of nuisance, harassment and ASB</li><li>Knowledge of housing and homelessness legislation</li><li>Experience working with people who have complex needs, including mental health, offending behaviour and drug/alcohol misuse</li><li>Experience of multi-agency and partnership working</li><li>Experience working with vulnerable customers with a housing and/or support need/s</li><li>Good IT skills with the ability to interrogate databases to record and retrieve customer information</li></ul> Shifts: Monday to Friday 9am - 5pm About You: Able to work well in a team - Can support others around you to ensure tasks are completed Can work well individually Able to follow instructions Previous experience within cleaning and/or working within a hospital setting Must be reliable Benefits package: Holiday pay Opportunity to work for a wide range of clients and venues Weekly pay Access to our bespoke app to manage your timetable, accept/decline shifts and request holiday etc. Access to BlueArrow app to receive available job notifications, accept/decline shifts, update your availability and request holidays Discount Schemes We look forward to welcoming you to the BlueArrow Team Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Housing Customer Service Advisor

Job Title: Administrator Location: (On-site) Prologis Park, Coventry, CV6 4BU Hours: Full-time, Monday to Friday Shift: Your shift will start at 8am or 9am and finish at 4pm or 5pm on normal working days when interventions do not occur. Pay Rate: £11.56 per hour. Subject to change inline with government legislation. MUST HAVE A FULL UK CLEAN DRIVING LICENCE Job Purpose: To receive and process files/documents recovered from solicitors following the SRA's intervention into a firm of solicitors. To received and process requests for files/ documents which may be held in the SRA's intervention Archive. You will also make collections from clients and attend solicitor's offices to collect boxes of documents which are returned to Coventry, therefore a Full UK driving license will be required. Key Responsibilities: As an Administrator you will need to have the ability to Inspect and analyse client files, original legal documents and accounting material recovered from Interventions - index onto database - as per procedures * Receive, assess and acknowledge incoming documentation and direct appropriately * Log incoming post onto our in-house database and create physical files * Link incoming documents to existing applications and update records * Interrogate databases and spreadsheets to locate information regarding interventions, requests and files and documents. * Determine ownership of files and documents and the authority needed for the release * To sift files and redact documents prior to release. * Handle incoming telephone calls and emails from clients and solicitors, provide updates on cases and explain actions needed and reasons why * Taking responsibility for chasing information and keeping clients updated. * Support the intervention process * Drive a van * Attend third party sites to collect/deliver files * As directed assist with loading and unloading of incoming and outgoing boxes and files * Ensure any mechanical handling equipment is operated safely and securely * Maintain accurate records and logbooks as per Capita's instructions * Sort files and maintain accurate filing systems in line with agreed processes * Ensure all aspects of confidentiality are strictly observed * Ability to comply with Health &amp; Safety instructions and guidance * Provide support as and when required to the Team Leader including any other tasks which will be in line with customer and business needs. * Ensure all responsibilities to be carried out in line with local and company guidelines Key Skills &amp; Qualifications: GCSE Maths and English * Full UK Driving License - Willingness to Travel * Good knowledge of MS office and a working knowledge of general IT systems * Excellent communication skills both oral and written with the ability to communicate at all levels * Excellent customer service skills - the ability to effectively communicate clearly with demanding customers * Excellent attention to detail with the ability to work accurately under pressure and "right first time" approach * Excellent organisational skills, ability to prioritise work and multi-task * Ability to work to tight deadlines * Ability to follow processes and procedures * Ability to work with minimal supervision on routine matters but recognise when escalation or further guidance is needed * Ability to work as part of a team * Ability to work flexibly in a changing environment with a "can do" attitude with all tasks in line with customer and business requirements * Experience of manual handling * Ability to identify risks and apply health and safety procedures * Flexibility with hours - may be required to work overtime If you're excited by the thought of becoming part of our team, get in touch. We'd love to hear from you. Rewards &amp; Benefits: * Attractive pay rates * Full paid training * Instant access to Blue Arrow training portal * Auto enrolment in pension scheme * 28 days paid holiday All applications will be subject to pre-employment and referencing checks, inclusive of paid for DBS.Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Administrator - Coventry

Chefs of all levels required at various sites across Birmingham.shifts to suit youweekends available if wanted£15.50 per hour upwardsduties include:<ul><li>preparing menus</li><li>completing and recording temperature checks</li><li>adhering to allergen requirements</li><li>in cases, managing a kitchen team</li><li>delegating tasks when needed</li><li>cooking menu items to specification and good quality during busy service times</li><li>cleaning down the kitchen</li><li>ordering </li></ul>MUST be able to pass an enhanced DBS check.we will process a DBS for the right candidateimmediate startweekly payclick applyBlue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Chefs all levels

Blue Arrow are recruiting for an experienced chef to work with our client in the Birmingham area. This is a temporary but ongoing position. Key responsibilities include: * Assisting the chef manager in delivering a high quality and punctual service * General food preparation * Previous experience as a chef * Filling away deliveries * Washing utensils and dishes * must be able to run a lone section of the kitchen * Great communication and team work skills * Cook all food to excellent quality * Storing and sorting ingredients properly. * Passion for food * Ability to work under pressure * Own chef whites and chef knives * Ensuring food prep areas are clean in line with health and safety and food hygiene procedures. Skills required: * Food hygiene level 2 (dated within the last three years) * Previous experience as a chef * Happy to clean any areas needed. * Has excellent organisation and time-management skills * Is able to use their own initiative and as work as part of a team * Able to communicate/report any issues to the relevant people effectively * Is hard-working, and reliable. * Has experience in a similar role or similar environment * Reliable and punctual Blue Arrow Benefits * Dedicated consultants and a 24/7 phone line * Weekly pay * Dedicated app and portal to see your rotas, shifts and much more * Superstar of the month * Auto enrolment into pension schemes Candidates must hold an enhanced DBS certificate or be willing to obtain one prior to the role starting. Expected start date: 28th April Click APPLY to submit your CVBlue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Chef - DBS Required

Blue Arrow are recruiting for an experienced nursery cook/chef to work with our client in the Coventry area. As a Nursery cook, you will: - Cooking for 30-35 children daily - Be responsible for the ordering of food stock keeping in line with budget requirements. - Maintain and actively promote health, safety and hygiene throughout the nursery, working within the parameters of the company policies and procedures. - Checking sell-by dates and rotating food stock - Observing cooking times and correct temperatures - Sound Knowledge of COSHH Qualifications Food hygiene level 2 or above dated within the last 3 years Food allergens certificate Enhanced DBS - Child Hours of work Monday to Friday 8.30-2.30pm 15ph Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Nursery Cook

Housing Customer Service Advisor

Administrator - Coventry

Chefs all levels

Chef - DBS Required

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