<p></p><div><h1><strong>⭐ NOW HIRING: Care Broker (Admin) - Band 3</strong></h1><p>📍 <strong>Tower Hill, Armagh</strong><br /> 💷 <strong>Pay Rate:</strong> £12.75 per hour<br /> ⏰ <strong>Full Time - 37.5 hrs per week</strong> (Monday-Friday, 9am-5pm)<br /> 📅 <strong>Duration:</strong> Until <strong>01/05/2026 possible extension </strong><br /> 📄 <strong>2 Posts Available</strong></p><hr /><h2><strong>About the Role</strong></h2><p>We are recruiting on behalf of our public‑sector client for two <strong>Care Broker (Admin)</strong> positions based at Tower Hill, Armagh. This Band 3 role sits within Adult Community Services and supports the centralised Care Bureau responsible for arranging care packages across domiciliary care, direct payments, day care, and residential/nursing placements.</p><p>This is an excellent opportunity for candidates seeking administrative experience within a busy Health &amp; Social Care environment.</p><hr /><h2><strong>Key Responsibilities</strong></h2><p>As a Care Broker, your duties will include:</p><ul><li>Maintaining and updating information on the <strong>eBrokerage</strong> and <strong>Encompass</strong> systems, ensuring accuracy at all times. </li><li>Triage and prioritisation of new cases before processing. </li><li>Contacting care providers to confirm availability or changes to existing packages. </li><li>Coordinating service arrangements and confirming details with commissioners and providers. </li><li>Checking and verifying invoices against system data, resolving discrepancies, and raising credit notes when required. </li><li>Producing reports on usage, expenditure, discrepancies, and outstanding cases. General administrative duties including word processing, filing, photocopying, and handling telephone enquiries. </li></ul><hr /><h2><strong>Essential Criteria</strong></h2><p>To be considered, applicants must have:</p><ul><li><strong>4 GCSEs Grades A-C</strong>, including <strong>English Language</strong>, or equivalent/higher qualification.</li><li><strong>AND</strong> 1 year's clerical/administrative experience<br /> <strong>OR</strong> 2 years' clerical/administrative experience. </li><li>Experience using <strong>Microsoft Office</strong> applications. </li><li>Strong organisational, teamwork, and communication skills.</li></ul><hr /><h2><strong>Desirable (Not Essential)</strong></h2><ul><li>GCSE Maths A-C</li><li>OCR/RSA Stage 2 or equivalent typing qualification, or 6 months word‑processing experience</li><li>Experience using Microsoft Excel </li></ul><hr /><h2> </h2><hr /><h2><strong>Interested? Apply Today!</strong></h2><p>To submit your CV or request more information, please contact our team. Early applications are encouraged as these positions will be filled quickly.</p></div><p> </p>

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