HR Administrator (Employee Services Team)

Location: Lisburn HQ
Pay Rate: £16.68 per hour
Hours: 36.25 hours per week
Scale: Lot 4 - Scale 6 (SP18)
Contract Type: Temporary

About the Role

We are seeking a highly organised and motivated HR Administrator to join the Employee Services Team within a large public‑sector organisation. This role is central to delivering a professional, confidential and customer‑focused HR service, supporting HR operations including resourcing, employee life‑cycle administration, payroll liaison, and maintaining accurate HR systems and records.

Key Responsibilities

• Provide high‑quality administrative support across the HR function in line with policy, legislation and GDPR. [HR Adminis...e Services | Word]
• Maintain and update HR systems (PAMS, MIS, Pharos) and ensure data accuracy.
• Prepare HR correspondence including contracts, maternity/paternity documentation, leave entitlements and probation records.
• Support monthly HR/Payroll processes, including providing accurate payroll instructions and updates.
• Manage annual leave records, queries and end‑of‑year leave procedures.
• Handle sickness absence data, input fit notes and maintain accurate attendance records.
• Support recruitment processes including issuing notifications, organising assessments and liaising with candidates.
• Monitor HR inboxes, respond to queries professionally and escalate where required.
• Maintain filing systems, employee records and documentation in accordance with retention policies.
• Provide customer service to internal and external stakeholders, ensuring professionalism and confidentiality at all times.
• Assist with producing HR reports, statistics and management information.
• Provide note‑taking support for HR meetings.
• Ensure stock levels and office supplies are maintained.
• Support HR events, audits and continuous improvement activities.

Essential Criteria

Candidates must have:

• 5 GCSEs (A-C / 9-4) including English and Maths* or equivalent.
• At least 1 year's experience in a demanding office environment performing a range of business support tasks (or 2 years without GCSE requirements).
• Proficiency in Microsoft Word, Excel, PowerPoint and Outlook.
• Experience delivering excellent customer service.
• Strong planning, organisational skills and attention to detail.
• Effective written and verbal communication skills.
• Ability to work under pressure and manage multiple deadlines.

Desirable Criteria

• Experience working in HR administration in a large, multi‑site organisation.
• HR qualification (achieved or working towards).
• Public‑sector or local government experience.