Admin Clerk - Craigavon Area Hospital

Location: Craigavon
Hours: Monday - Friday, 9am-5pm
Rate of Pay: £12.51 per hour
Contract: Full-time, temporary (with potential for extension)

Job Summary / Main Purpose

We are seeking an organised and reliable Admin Clerk to provide efficient and high‑quality administrative support within Craigavon Area Hospital. The role involves a wide range of office duties including filing, data entry, creation of Excel spreadsheets, scanning, photocopying, and word processing.

The postholder may also be required to transport files between the Hayshed and the Hospital Social Work Office using a trolley.

Main Duties & Responsibilities

The postholder will:

• Undertake a variety of administrative support tasks, including word processing, creating Excel spreadsheets, records management, filing patient documentation, scanning, photocopying, and organising files in line with disposal schedules.
• Provide administrative support to management and the wider team.
• Co‑ordinate and process correspondence in line with agreed departmental procedures.
• Manage all incoming and outgoing mail, ensuring timely distribution and redirection.
• Maintain manual and computerised systems accurately and in accordance with Trust policies.
• Assist with the preparation, collation, and submission of statistics as required.
• Participate in quality assurance processes if needed.
• Complete all work within agreed timescales and performance standards.
• Maintain strict confidentiality regarding service user and staff information.
• Build and maintain effective working relationships with managers, colleagues, and members of the public.
• Ensure that all office duties are carried out in accordance with Southern Trust policies and procedures.
• Provide cover for other administrative colleagues during periods of planned or unplanned absence, including main reception cover where required.
• Liaise regularly with the Line Manager/Team Leader to support the continual review and improvement of administrative systems.
• Undertake any other duties appropriate to the needs of the service.

Essential Criteria

Qualifications / Registration

Shortlisting will be based on information provided on the Application Form.

Applicants must have either:

Option 1:

• 4 GCSEs (Grades A-C / 9-4) including English Language, or equivalent
  AND
• Experience in an administrative role

OR

Option 2:

• 2 years' administrative experience in a paid capacity
  AND
• GCSE Grade C/4 or above in English Language, or equivalent qualification