Administrative AssistantBallymena £25,654 - £27,557 per annum. We are currently seeking to recruit an Administrative Assistant (18 month contract) to join our Metering Administration team based at our Ballymena Depot in Pennybridge Industrial Estate. This is a great opportunity and an exciting time to work as part of an effective Administration team in delivering high levels of service across a range of metering activities. These activities include the installation and connection of new domestic / non-domestic properties, re-location of meters, increased loads, provision of a prepayment data system, Recertification programme and Maintenance. We also work on behalf of Electricity Suppliers and complete a varied range of customer requests including re-energisations, de-energisations and tariff changes. Please note that we also have an Agile Home Working policy in place following adequate training.THE ROLEThe role is varied and will provide administration support across the team in its day to day operational activities offering excellent customer experience Providing administrative support to a team of Metering/Metering Support Electricians Processing Electricity Supplier requests Managing Customer Standards Data Base Processing Internal work requests Arranging Customer appointments Engaging with Customers and dealing proactively with customer enquiries Call Handling Support Dealing with Metering requests from Building &amp; and Electrical Contractors and local authorities * Liaising with Internal Departments Updating and maintaining Spreadsheets Assisting with small and large-scale projects which may entail minimal extended working hours to support Input of Prepayment Metering Data THE INDIVIDUAL Essential Criteria Minimum 4 GCSE's (or equivalent) at Grade C including Mathematics and English Language; or minimum two years relevant experience preferably in a clerical / administrative role. Developed IT Skills (including MS Office). Strong numerical skills with good attention to detail and accuracy. Current UK driving licence &amp; access to a vehicle for use as required. Desirable Criteria Previous experience of working in a busy office environment. Previous experience of interacting and communicating directly with customersTo apply send cv via link

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