Band 3 Administrator - Dundonald 

<table width="510"><tbody><tr><td width="179">JOB SUMMARY</td><td width="331"> </td></tr></tbody></table> The post holder will be responsible for the provision of efficient, effective and comprehensive secretarial support to Services within the Mental Health Directorate. The post holder will be expected to carry out a wide range of secretarial/administrative tasks including the use of word processing/audio typing, minute taking and use of other computer packages/programmes. KEY DUTIES / RESPONSIBILITIES <ol><li>Provide an efficient and effective secretarial and administrative service to Mental Health Professional staff.</li><li>Undertake a range of admin support duties including maintenance and ordering of stock/non stock items, photocopying, filing, diary management, provision of typing and admin support to the team.</li><li>Word processing/producing reports.</li><li>Act as point of contact between service users, carers, staff and external agencies to ensure a full and efficient service.</li><li>Make and receive telephone calls and take appropriate action.</li><li>Maintain records both manual and computerised in an accurate and timely manner and in accordance with local policies and procedures.</li><li>Extract, collate and summarise data to enable preparation of standard verbal, written or statistical reports or returns.</li><li>Create and maintain spreadsheets for use within the department.</li><li>Deal with incoming and outgoing correspondence as required providing information, directing and prioritizing queries as appropriate, to ensure efficiency and effectiveness of service delivery.</li><li>Filing, archiving and disposal as per Records Management Policy.</li><li>Prioritise workload in accordance with expected outcomes, and ensure that all work, for which you are responsible, is processed in a timely manner in accordance with agreed performance standards.</li><li>Participate in quality assurance exercises, if required.</li><li>Maintain standards of confidentiality regarding information held in respect of service users and staff.</li><li>Establish, maintain and develop working relationships with managers, staff at all levels throughout the Trust and interact effectively with members of the public as required.</li><li>Ensure all office duties are carried out in accordance with local policies and procedures.</li><li>Provide cover for other administration staff during periods of planned/unplanned absence, including main reception cover if necessary.</li><li>Any other duties that may arise from time to time relating to the particular needs of the service, as may be assigned.</li><li>Participate in regular supervisions and team meetings with Line Manager/Team Leader - to address any issues or concerns and ensure effective and efficient administration systems are in place.</li><li>You will be expected to organise meetings and participate in minute taking -to include the typing and distribution of minutes. This may require travelling to venues throughout the Trust.</li><li>Audio Typing.</li><li>Responsible for handling/processing documentation with extremely distressing content</li><li>Responsible for handling/processing distressing calls/face to face contact from service users</li><li>For this specific post you will be expected to manage the administration of Consultant/medical staff caseloads - including making/cancelling/rescheduling appointments, regular caseload maintenance (to include managing the administration of waiting lists), data cleansing etc.</li></ol><table width="624"><tbody><tr><td width="122">Experience Qualifications/ Registration</td><td width="336">1. 4 GCSE's Grades A-C to includeEnglish Language (or equivalentQualification) plus one year'ssecretarial/admin/clerical experience.ORNVQ Level 2 in Administration (or equivalent qualification) plus one year's secretarial/admin/clerical experience.OR2 Year's secretarial/admin/clerical experience. 2. RSA/OCR Stage II Text Processing Part I and Part II (or equivalent/ above qualification).OR12 months word processing experience, to include typing and formatting of reports and letters. 3. Experience in using Microsoft packages to include WORD, EXCEL, and OUTLOOK. </td><td width="166">Shortlisting by Application Form</td></tr><tr><td width="122">Other</td><td width="336">4. Hold a current full driving licence which is valid for use in the UK and have access to a car on appointment. This criteria will be waived in the case of applicants whose disability prohibits driving but who have access to a form of transport approved by the Trust which will permit them to carry out the duties of the post. </td><td width="166">Shortlisting by Application Form</td></tr><tr><td colspan="3" width="624">SECTION 2: The following are ESSENTIAL criteria which will be measured during the interview/ selection stage:</td></tr><tr><td width="122">Skills / Abilities</td><td width="336">1. Ability to work as part of a team.2. Ability to use own initiative.3. Excellent organisational skills with an ability to prioritise own workload.4. Effective communications skills to meet the needs of the post in full.5. The ability to work in a challenging and changing environment.6. The ability to ensure accuracy in own work.7. The ability to effectively use office admin systems such as diary management and filing systems.8. Ability to deal with being exposed to distressing content </td><td width="166">Interview / Test</td></tr><tr><td width="122">Knowledge</td><td width="336">1. Knowledge of the Data Protection Act. </td><td width="166">Interview / Test</td></tr></tbody></table>

General Secretary Band 3

<h3>Job Title: Personal Secretary to Head of Branch</h3>Location: Hillsborough Rate of Pay: £15.83 per hour Hours: 37 hours per week (Monday to Friday)<hr /><h3>Job Duties:</h3>The successful candidate will provide high-quality, efficient, confidential, and professional secretarial and administrative support to the Head of Branch. Key responsibilities include:<ul><li>Managing the Head of Branch's diary and arranging meetings.</li><li>Coordinating agendas, business papers, minutes, and documentation.</li><li>Attending meetings and accurately recording minutes and key decisions.</li><li>Preparing and circulating draft minutes and action sheets within set deadlines.</li><li>Ensuring approved minutes are retained and accessible.</li></ul>Additional duties include liaising with staff across the branch to gather and collate information for:<ul><li>SAFSD monthly reports</li><li>Star Chamber</li><li>Quarterly KPI reporting</li><li>Audit recommendations</li><li>Risk Management</li><li>Research project reporting</li></ul>Other duties may be assigned by line management as required.<hr /><h3>Essential Criteria:</h3><ul><li>5 GCSEs including English and Maths (Grade C or above) or equivalent.</li><li>Demonstrable experience supporting Senior Management, including:<ul><li>Diary management and meeting coordination.</li><li>Interaction with Senior Management.</li><li>Drafting correspondence.</li><li>Vetting calls from various stakeholders.</li><li>Managing records in line with governance standards.</li><li>Arranging and minuting physical and virtual meetings.</li></ul></li><li>Proficiency in MS Office applications: Word, Excel, PowerPoint, Outlook, and Teams.</li></ul>

Personal Secretary to Head of Branch - Hillsborough 

Location: Newtownards (Covering Ards &amp; North Down and Lisburn &amp; Castlereagh Council areas Start Date: ASAP Duration: Minimum 4 months subject to review Rate of Pay: £17.43 per hourHours of Work:<ul><li>Flexible working hours, including evenings.</li><li>Monday to Friday, 9:00 AM - 5:00 PM (evening work may be offset by time off in lieu).</li><li>Travelling and subsistence will be paid in line with NICS Policy.</li></ul><hr /><h3>Main Duties:</h3><ul><li>Operate within the policies and guidelines of the Youth Justice Agency (YJA) as directed by management.</li><li>Support and challenge young people (aged 10-17) in or on the fringes of the Criminal Justice System to desist from offending and improve their life chances.</li><li>Oversee, supervise, and manage Court Orders, Public Prosecution Service Plans, and voluntary arrangements.</li><li>Facilitate Youth Engagement Clinics in partnership with the Police Service for Northern Ireland and the Public Prosecution Service.</li><li>Conduct assessments, including the Youth Justice Agency Assessment, to develop tailored intervention plans addressing risk, vulnerability, and health and safety.</li><li>Undertake Youth Conferences to ensure restorative interventions and incorporate victims' views.</li><li>Work closely with victims, ensuring their voices are heard and their engagement is supported.</li><li>Collaborate with young people, families, communities, and professionals to support positive behavioral change and reduce offending.</li><li>Establish multi-agency and community networks for partnership-based interventions and reintegration of young people.</li><li>Source, risk assess, and manage meaningful Reparative Activity placements.</li><li>Prepare and deliver high-quality oral and written reports for case conferences, reviews, and Courts.</li><li>Maintain accurate records in line with YJA case recording policy.</li><li>Promote and deliver restorative approaches to support young people and engage victims.</li><li>Participate in training, supervision, team meetings, and staff development programs.</li><li>Serve as an Officer of the Court.</li><li>Perform other reasonable duties within the role's scope.</li></ul><hr /><h3>Essential Criteria:</h3><ul><li>Qualifications: Degree in Social Work or Degree in Youth and Community Work.</li><li>Experience: Demonstrated experience of:<ul><li>Working with young people displaying challenging behavior.</li><li>Writing formal reports.</li></ul></li><li>Transport: Valid driving license and access to a vehicle for travel, including to remote areas not accessible by public transport.</li><li>Other Requirements:<ul><li>Registered with NISCC.</li><li>Warner interview applicable.</li></ul></li></ul><hr />How to Apply: To apply, please submit your CV to or apply below. RecCoBelfast

Youth Conference Coordinator - Youth Justice Agency

📌 Job Opportunity: Band 3 Administrative &amp; Clerical Officer (Appointments Office - Ulster Hospital) Location: Ulster Hospital Hours: Full-time (37.5 hours/week), Monday to Friday, 9am-5pm Contract: Temporary ongoing Until end of March 2026 (initially)Rate of pay : £12.31 oer hour We are currently recruiting three Band 3 Administrative &amp; Clerical Officers to join the Appointments Office team at the Ulster Hospital. These roles are vital in supporting the delivery of patient-focused services and ensuring efficient clinic management.<h3>📝 Key Responsibilities:</h3><ul><li>Input and manage patient data using systems such as Epic, PAS, and Patient Centre</li><li>Schedule appointments in line with clinical priorities and IEAP targets</li><li>Provide reception cover and respond to patient queries with empathy and clarity</li><li>Support audits and data accuracy initiatives</li><li>Assist with training and induction of new staff</li><li>General office duties including scanning, filing, diary management, and minute-taking</li></ul><h3>✅ Essential Criteria:</h3>Applicants must meet one of the following:<ul><li>4 GCSEs (Grades A-C) including English + 1 year's admin/clerical experience</li><li>NVQ Level 2 in Administration + 1 year's admin/clerical experience</li><li>2 years' admin/clerical experience</li></ul>Plus:<ul><li>1 year's word processing experience</li><li>Experience using Microsoft Word, Excel, and Outlook</li></ul><h3>💡 Desirable:</h3><ul><li>Experience using computerised databases</li></ul> Please submit your CV, with a cover letter clearly outlining how you meet the criteria.

Band 3 Administrator - Dundonald

General Secretary Band 3

Personal Secretary to Head of...

Youth Conference Coordinator -...

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