Administrative Assistant£12.31 Per hourBelfast 30 hours a week Job Summary / Main PurposeTo provide typing and administrative support to Lifeline. Main Duties / ResponsibilitiesFor each of the following, the postholder will; Information Technology<ul><li>Make full use of the IT systems available to produce work of a consistently high standard.</li><li>Be proficient with the use of Excel databases and Word packages.</li><li>Perform data entry using the Lifeline CIMS database and PARIS/NIECR</li></ul>Information systems.<ul><li>Record referrals on the Lifeline CIMS database and PARIS/NIECR</li></ul>Information systems.<ul><li>Perform regular data entry checks and complete all required information on IT systems i.e. updating client's information etc.</li></ul> Customer Service<ul><li>Receive telephone calls, deal with enquiries and coordinate information in an efficient, courteous and friendly manner.</li><li>Ensure quality standards are adhered to in all aspects of employment.</li><li>Receive and make calls to Lifeline clients to discuss counselling appointments.#</li></ul>ESSENTIAL CRITERIA<ul><li>4 GCSE's including English Language (Grades A-C /9-4) or equivalent AND one years' administrative experience.</li></ul>ORNVQ Level II in Administration AND one years' administrative experience.ORHave two years' administrative experience. OCR Stage II Text Processing (Part 1) AND OCR Stage II Typing / Word Processing (Part 2) or equivalent qualification.ORHave evidence of one years' typing/word processing experience and can demonstrate a capable level of ability. Experience of working within mental health services and communicating with clients who are experiencing mental health difficultiesKnowledge/ Skills /Abilities<ul><li>Good communication skills.</li><li>Ability to work in a team environment.</li></ul>Flexible approach to department/ organisational changeTo apply send cv via link to Hollie

Thank You! We've got your application.

More jobs like this

Where to next?

Have a Question?

Jobs

Recruitment Solutions

Become a Recruitment Superhero

Company

Corporate Governance