Library Assistant - Kells& Connor Library 

📌 Job Title: B3 Helpdesk &amp; Admin Support 📍 Location: Estates Office, Lagan Valley Hospital, Lisburn 🕒 Contract Type: Temporary ongoimng 📅 Start Date: End of September£12.31 per hour About the Role: We are seeking a proactive and customer-focused individual to join our Estates Office team at Lagan Valley Hospital. This role is vital in supporting helpdesk operations and administrative functions in a fast-paced healthcare environment.Key Responsibilities:<ul><li>Handle incoming calls and provide excellent customer service.</li><li>Accurately capture information using internal systems during calls.</li><li>Work collaboratively with team members to ensure smooth operations.</li><li>Follow established processes and escalate queries where necessary.</li></ul>Essential Skills &amp; Attributes:<ul><li>Excellent telephone and customer service skills.</li><li>4 GCSEs (Grades A-C) including English Language OR NVQ Level 2 in Administration OR 1 year's relevant clerical/administrative experience</li><li>Proficiency in Microsoft Word, Excel, and Outlook</li><li>Excellent communication and organisational skills</li><li>Ability to thrive in a fast-paced team environment.</li><li>Competence in using systems to record and manage information.</li><li>Confidence in a busy work setting, with a proactive approach to problem-solving.</li></ul><hr /><h3>Essential Criteria</h3><ul><li>4 GCSEs (Grades A-C) including English Language OR NVQ Level 2 in Administration OR 1 year's relevant clerical/administrative experience</li><li>Proficiency in Microsoft Word, Excel, and Outlook</li><li>Excellent communication and organisational skills</li></ul> The Recruitment Co is a corporate member for the Recruitment and Employers Confederation operating as an Employment Business for the recruitment of temporary vacancies TheRecCoLisburn

Helpdesk & Admin Support- Lisburn 

Our Public Sector Client currently seeks a Full-Time Temporary ongoing Team Secretary based in Lisburn.This is an ongoing temporary positionHours of work Mon-Fri 9.00am- 5.00pm (37.5hours per week)Rate of pay £12.31 per hour Duties include:Word processing/audio typing letters/producing reports. Sorting and responding to mail as appropriate. Dealing with general enquiries. Maintaining diaries. Minute taking. Arranging meetings. Sorting and processing information. Preparation of statistical information. Dealing with requests for information. Making appointments. Filing. Dealing with telephone calls. Photocopying/scanning. Essential Criteria:<ul><li>4 GCSE's Grades A-C to include English Language (or equivalent</li><li>Qualification) plus 1year's Secretarial /admin /clerical experience.</li><li>Ability to take mintues of meetings</li></ul>OR<ul><li>NVQ Level 2 in Administration (or equivalent qualification) plus 1 year's secretarial /admin /clerical experience.</li><li><ul><li>Ability to take mintues of meetings</li></ul></li></ul>OR<ul><li>Must have experience as Admin within the NHS</li><li>RSA/OCR Stage II Text Processing Part I and Part II (or equivalent/ above qualification).</li><li><ul><li>Ability to take mintues of meetings</li></ul></li></ul>OR<ul><li>Ability to take mintues of meetings</li></ul> <ul><li>1 year's word processing experience, to include typing and formatting of reports and letters.</li><li>Experience in using Microsoft packages to include WORD, EXCEL, and</li></ul> OUTLOOK.. The Recruitment Co is a corporate member for the Recruitment and Employers Confederation operating as an Employment Business for the recruitment of temporary vacancies RecCoLisburn

Secretary - Lisburn 

Customer Service Location: Belfast Pay Rates: £13.42 to £31.37 per hour (depending on shift pattern choice) Contract: Temporary to Permanent Start Date: 13/10/2025 Training: Full-time, 100% attendance required for the first 6 weeks Do you type 50+ words per minute with 98% accuracy? If so, put your skills to work in a role that truly matters by joining the UK's largest telecoms provider, trusted for over 85 years to handle 999 emergency calls. As part of a team working 24/7 365 days a year we make a difference to people's lives. We provide critical services, where accuracy, speed and response, ensures people get the help they need, and it can save lives. This amazing team can answer hundreds of calls per shift for Emergency (999/112), DQ (118500) or Relay UK, with multiple centres across the UK. Your role is to have an empathy for people with communication challenges and type real-time voice over conversations, without judgement and in confidence. As a Customer Service Advisor, you'll be the first point of contact for people in their most critical moments, you will calmly and quickly be directing them to the right emergency service. This is more than a call handler role - it's a chance to make a real difference, every single shift. We're looking for individuals who can: * Communicate clearly and empathetically under pressure * Think critically and follow structured processes * Type at least 50 words per minute with 98% accuracy * Stay composed in emotionally challenging situations You'll support Relay UK, a service that enables deaf, hard of hearing, and speech-impaired individuals to contact emergency services. Your typing accuracy ensures no detail is missed when it matters most. Shift Patterns We offer a variety of shift options to suit different lifestyles. Option 1: A four-week, rotating rota. Offering working hours between 6:00 to 17:00 for two weeks and then 12:00 to 23:00 for two weeks. You will have some weekend rest days. Option 2: A four-week, rotating rota. Offering working hours between 8:00 to 19:00 for two weeks and then 12:00 to 23:00 for two weeks. You will have some weekend rest days. Training will be full-time and may include evenings. Full Training &amp; Career Progression You'll receive comprehensive training and ongoing support. Within six months, you'll be upskilled and will be expected to answer 999 emergency calls and any other call streams, as required. Rewards &amp; Benefits: * Competitive pay &amp; overtime opportunities * Career development opportunities * Full paid training * Instant access to Blue Arrow training portal * Auto enrolment in pension scheme * 28 days paid holiday Application Process 1. Interview &amp; Audio Typing Screening (50 WPM @ 98% accuracy) 2. Client interview &amp; Audio Typing Assessment (50 WPM @ 98% accuracy) 3. Pre-employment Checks (DBS &amp; references) Ready to Make a Real Difference? If you're looking for a meaningful role where every shift ends with the knowledge that you've helped someone in need, apply today and become part of a team that truly matters. We are proud to be an inclusive employer. We welcome applications from all backgrounds and communities, and we are committed to building a team that reflects the diversity of our society.Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Customer Service

We are currently seeking a part-time temporary ongoing part-time Library assistant for our Client based in Kells &amp; Connor . This is an excellent opportunity to get your foot in the door with a public sector body. STARTING ASAPHours of work: 10hpwTuesday 10.30-4.30thursday 10.30-4.30 Rate of pay is £13.21 per hour. Duties include:· Handling client queries using print &amp; electronic resources· Registering clients· Introducing and explaining library services, rules and regulations· Provide all library services to meet the learning , information, leisure and cultural needs of the local community.Essential Criteria:· Must have 5 GCSE's including English language and Maths grade C or equivalent· 1 years experience providing face to face service with the public.· Experience working with young children and elderly people· Experience using ICT for accessing, selecting and using informationThe Recruitment Co is a corporate member for the Recruitment and Employers Confederation operating as an Employment Business for the recruitment of temporary vacancies RecCoLisburn

Library Assistant - Kells& Connor Library

Helpdesk & Admin Support- Lisburn

Secretary - Lisburn

Customer Service

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