Administrator

Job Type: Administrator Location: Cookstown
Contract Type: Full-Time Temporary ongoing
Pay Rate : £13.54 per hour

Our public sector client is currently seeking a highly motivated and professional Administrator to join our Business Support Team in Cookstown. This role is vital in helping us deliver a modern, efficient, and customer-focused administrative service that supports our mission: to deliver a fire and rescue service and work in partnership with others to ensure the safety and well-being of our community.

Key Responsibilities

You will contribute to the smooth running of the Local Delivery Centre (LDC) and wider organisational functions by:

• Acting as first point of contact for visitors and callers, providing a professional reception and switchboard service.
• Supporting meetings and multi-functional projects through agenda preparation, minute taking, and follow-up tasks.
• Providing administrative support across directorates including Service Delivery, Service Support, Finance, and HR.
• Managing correspondence, mail, databases, spreadsheets, and records in line with NIFRS policies.
• Assisting with complaints, FOI and Data Protection requests, and parliamentary questions.
• Coordinating travel bookings, petty cash reconciliation, and general office duties.
• Supporting compliance with GDPR and records management policies.
• Participating in training and contributing to continuous improvement of administrative systems.

Essential Criteria

• 1. Possess at least 5 GCSEs at Grade C or above, or equivalent, to include English and Maths

  AND

  Have at least 2 years' experience of working in a demanding office environment, carrying out a range of business support tasks including scheduling and administrative support for meetings.

  OR

  Have at least 4 years' experience of working in an office environment, carrying out a range of administrative tasks.

  2. Demonstrate a working knowledge of Windows and Microsoft applications, to include, Word, Excel, and Outlook.
  3. Can demonstrate:
  • effective planning, organisation, prioritising skills and attention to detail;
  • the ability to work individually and as part of a team;
  • effective communication skills (both oral and written);
  • an ability to produce timely and accurate information;
  • a customer service orientation.

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