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EO2 X 4 ANTRIM AREA

Salary
Up to £18.41 per hour

STAFF OFFICER - STORMONT

Location
Belfast, County Antrim
Role Type
Full-time
Salary
Up to £12.21 per hour

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Location
Antrim, County Antrim
Role Type
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Project Payroll Administrator

Location
Lisburn, County Antrim
Role Type
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Salary
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Payroll admin - Lisburn

Location
Lisburn, County Antrim
Role Type
Full-time

Job Details

Published
Location
Antrim, County Antrim
Role Type
Full-time
Salary
Up to £14.93 per hour + flexi
Office
Job Ref: MMBX4ANTRIMEO2_1750841133
We are currently recruiting for 4xEO2's for our client based in Antrim (bt41 4JE) . The successful candidates will be required to start once the vetting paperwork and ANI completed.
Start date: 18th August
Rate of pay: £14.93
Duration: Up to 51 weeks
Hours of work: Full time 37 Hours per week Monday to Friday
No holidays can be accommodated in the first 8 weeks of employment due to the training for this role.
Key Responsibilities:
  • Discretionary Support claims processing/reviews/checking, to include use of relevant internal systems, application of controls/checks, guidance and legislation, use of Microsoft office packages to make accurate and timely decisions.
  • End to end claims process, telephony role. Office attendance required for training and consolidation, hybrid working pattern available following training.
  • Staff with previous 1 years Discretionary Support experience advantageous but not essential as full training will be provided.
  • Providing office cover during operational hours.
  • Updating management on statistics and performance.
  • Excellent customer service skills to include dissatisfaction and complaints management and application of unacceptable customer behaviour guidance.
  • Proactive to work as part of a team/lead a team and deliver results.
  • Ability to work on own initiative.
  • Identify and implement service improvements.
  • Adapt and implement change.
  • Any other duties as directed by line manager.
  • May have staff line management responsibilities.
  • List not exhaustive
Essential Criteria applicants must have:
  • five GCSE/GCE passes (at A, B or C) with Maths and English plus 2 A levels or above.
( Proof of certs required )
  • Excellent IT skills, including use of Microsoft Word and Excel.
  • Excellent communication skills.
  • Proven ability to use own initiative.
Please send your CV via the link or to

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