Cleaner

BT Customer Service Location: Belfast Pay Rates: £13.42 to £31.27 per hour, depending on working hours. Hours: Part Time 25 Hours Shift Pattern: Option 1: 4 Week working rota of 2x weeks of earlies with shifts falling between 06:00 to 14:30 and 2x weeks of lates with shifts falling between 14:30 to 23:00. Rest days will very over the weeks, but some rest days will be fixed and fall on a weekend. Option 2: 4 Week working rota of late shifts with hours falling between 14:30 to 23:00. Rest days will very over the weeks, but some rest days will be fixed and fall on a weekend. Option3: 4 Week working rota of late shifts with hours falling between 12:30 to 21:00. Rest days will very over the weeks, but some rest days will be fixed and fall on a weekend. Option 4: 4 Week working rota of late and night shifts with hours falling between 16:00 to 02:00. Rest days will very over the weeks, but some rest days will be fixed and fall on a weekend. Training will be full-time, and hours will fall between days and evenings. Please note: No holiday/day off requests will be approved during the first 6 weeks of start date (100% attendance required for training period Contract: Temporary with career progression opportunities. Start Date: 12/05/2025 Join the UK's biggest telecoms provider, who are specialists in providing Industry leading expertise backed by innovative technology and who provide comprehensive training. The calls we receive come out of the most extraordinary circumstances, so we've built a team to match. Our people have been specially selected and trained, and we think they are the most knowledgeable and skilled Customer Service Representatives in the industry. This is a Safety Critical role and you'll be the first contact for anyone calling 999, this will include calls for the Police, Ambulance, Fire Rescue, Coast Guard, Mountain Rescue. BT have been trusted to handle 999 calls for over 85 years. That experience means we're capable of remaining calm, confident and provide a reliable service in the most high-pressure situations. All Contact Centre Advisors are UK based to provide a reliable service no matter what. They're all powered by BT's trusted technology too. As a Customer Service Advisor your role is to quickly gain an understanding of the nature of the call and direct them to the most appropriate emergency services. This is not your everyday call handler role, as you will be supporting individuals in their most critical time of need, as you balance challenging and emotional situations. Your average call will last between 30 -60 seconds and you will follow structured process while communicating to the caller in a clear and calm manner. If you are the type of person who has a genuine desire to help people and make a difference, then this role is ultimately very rewarding. As a 999 Call Handler you will demonstrate: * Successful Communication and Active Listening skills * Critical thinking whilst working under pressure, to empathetically support others * A caring nature to support individuals in their most critical time of need * Emotional Intelligence and Heightened Self &amp; Social Awareness * Good standards of literacy and IT skills with a diligent nature Comprehensive training will be provided along with ongoing support from trainers, your team leaders, and your colleagues. As part of the BT Voice Services community, you will also have the opportunity to be multi-skilled into several areas, as BT are not just there for emergencies. BT apply their knowledge, skills and technology to a whole range of high volume, inbound call handling scenarios - from Rapid Response, Relay UK services and Directory Enquires. Rewards &amp; Benefits: * Attractive pay rates, * Overtime opportunities * Career progression * Full paid training * Instant access to Blue Arrow training portal * Auto enrolment in pension scheme * 28 days paid holiday All applications will be subject to pre-employment and referencing checks, inclusive of DBS. So, if you're looking for a Call Centre role where you'll go home after every shift knowing that you've made a difference, then apply with us today!Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Customer Service

Job Role: Customer Service Advisor- BT Location: Belfast- onsite Salary: £13.42 plus unsociable working premiums- payable per hour Hours: Part time- 25 hours (5 x 5 hours shifts per week) Shift Pattern: Option 1- Week 1&amp;2 - hours between 06:00 to 14:30; Week 3&amp;4 - hours between14:30 to 23:00 Option 2- Week 1&amp;2 - hours between 08:00 to 16:30; Week 3&amp;4 - hours between14:30 to 23:00 Join the UK's biggest telecoms provider, who are specialists in providing Industry leading expertise backed by innovative technology and who provide comprehensive training. You'll be the first contact for anyone calling 999, this will include calls for the Police, Ambulance, Fire Rescue, Coast Guard, Mountain Rescue. BT have been trusted to handle 999 calls for over 85 years. That experience means we're capable of remaining calm, confident and provide a reliable service in the most high-pressure situations. As a 999 Call Handler you will demonstrate: * Successful Communication and Active Listening skills * Critical thinking whilst working under pressure, to empathetically support others * A caring nature to support individuals in their most critical time of need * Emotional Intelligence and Heightened Self &amp; Social Awareness * Good standards of literacy and IT skills with a diligent nature Training is provided and will be full-time; hours will fall between days and evenings. 100% attendance required for training period. Start Date: 28/04/2025. This will be an ongoing temporary role with permanent and career progression opportunities, for the right candidates. All applications will be subject to pre-employment and referencing checks, inclusive of Access NI. If this sounds like the role for you then please apply with your CV today!Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Customer Service Advisor

CleanerNewtownabbey£13. 41 per hour3:30pm to 7:15pm General cleaning duties in a school, hoover mop empty bins etc. Previous cleaning experience preferable. To apply send cv to Hollie via link

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