Back to About Us

Our EDI Strategy

Our Equity, Diversity and Inclusion (EDI) Strategy

To achieve this goal, we have implemented a range of policies, initiatives, and practices designed to promote equity, diversity, and inclusion across our organisation. Here are some of the key ways in which we are working to make Blue Arrow a more diverse, equitable, and inclusive place to work and do business.

Diversity and Inclusion Training

We provide our employees with regular training on diversity and inclusion topics, including unconscious bias, cultural competence, and inclusive communication. This training helps our employees to understand and appreciate the differences among our staff and customers and to interact with them in a respectful and inclusive manner.


We understand the importance of having a diverse workforce that reflects the communities we serve. We strive to recruit a diverse range of candidates and provide equal opportunities for all applicants.

Inclusive Policies

We have implemented policies that ensure our workplace is free from discrimination, harassment, and bias. These policies cover areas such as recruitment, promotion, and training.

Employee Resource Groups

We support employee-led resource groups that promote diversity and inclusion within Blue Arrow. These groups provide a safe space for employees to share their experiences and perspectives, and they also help to educate their colleagues on diversity and inclusion issues.


We are committed to making our services and facilities accessible to all customers, including those with disabilities. We regularly review our services and facilities to ensure that they are inclusive and accessible to everyone.

Our Equity, Diversity and Inclusion (EDI) Manifesto

‘Blue Arrow will lead by example in creating meaningful, positive change within our industry by prioritising equity, diversity, and inclusion in all we do as an organisation and amongst our stakeholders.

We will work hard to broaden our talent pool and make sure we continue to represent the communities we serve. Pledging to foster the growth of underrepresented talent by ensuring clear career development and networking opportunities with strong mentorship.

Continuing to ensure that Blue Arrow are progressive in our approach, through continuous learning, challenging current practices and listening to our people. Committed to maintaining a culture in which a person's ability to succeed is not determined by anything other than their talent, behaviour, performance or potential, and where everyone feels able to bring their true selves to work.’

Our approach to EDI

Our approach to EDI starts with creating a safe space for our staff to have conversations on EDI topics that people can find uncomfortable. We use this helpful illustration to give ourselves a common and shared understanding of what we mean by EDI. It illustrates what we aim to achieve within our own workplace and what we hope to confidently champion in our clients' workplaces.


Blue Arrow Creates an inclusive experience online by providing accessibility and language options to enable everyone to customise our website in a way that works for them.

Disability Confident Employer

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.


As proud signatories of The Covenant, Blue Arrow strives to create inclusive opportunities for job seekers who are experiencing or at risk of homelessness.

Age Friendly Employer

Blue Arrow recognises the importance and value of older workers and is committed to improving work for people in their 50s and 60s, to help them flourish in a multigenerational workforce.

Our Partners