Warehouse Operatives communicate with a wide range of people and customers and work in a variety of warehouse environments. Day-to-day activities include taking deliveries, checking for damaged/missing items, storing goods, moving stock by various methods, picking and packing orders, loading goods for dispatch, maintaining stock records and documentation, and cleaning. They are required to safely use a range of equipment, machinery and vehicles, as relevant to their role and setting. This could include mechanical racking systems, materials handling equipment (MHE) or fork lift trucks.
They are often highly competent in using industry-recognised systems and services such as Traffic / Warehouse Management Systems and able to work under pressure to tight deadlines.
A Warehouse Operative will often be required to be flexible and work shifts of days, nights, evening and weekends.
This apprenticeship will take a minimum of 12 months to complete and an additional 3 months to complete the End Point Assessment.
The programme of learning is broadly split into 3 key areas including the following topics:
Show a good understanding of the following:
- Operating Techniques
- Safe Use
- Methods & Modes
- Customer Service
- Organisational Reputation
Show abilities in the following:
- Equipment Handling
- Rules & Regulations
- Equipment & Procedures
- Personal Behaviour
- Technology & Systems
Once the above programme of learning is complete and the learner, employer and provider agree the necessary Knowledge, Skills and Behaviours have been met, learners will be put forward to an Assessment Gateway which will trigger an End Point Assessment.
Apprentices without Level 2 English and Maths will need to achieve this level prior to taking the End Point Assessment. This assessment will be carried out with an independent body to ensure the apprentice can demonstrate they have achieved the required standards.