Company culture is the “how” and the “why” things are done within an organisation. To achieve a high-performance company culture, you need to adopt a set of behaviours and norms which are aligned with your organisational goals, customer needs, and employee priorities.
How do you achieve a high-performance culture in your organisation?
To create a productive company culture, you need to ensure your employees work with intention and focus within a supportive environment, where continuous improvement, team collaboration and innovation are the norm.
A company becomes a great place to work when fast-paced decisions are made, new ideas implemented, and inspired employees are excited and motivated.
Creating engaged and empowered employees who uphold your company values, will result in a highly productive work culture. Here’s how to achieve this:
- Team collaboration encourages problem solving, enables knowledge sharing, gives a broader perspective, raises motivation levels, and helps to retain top talent.
- A culture of innovation comes from recognising that your employees are your greatest asset. By giving everyone the opportunity to offer suggestions for new services, products, or process improvements, you can create a culture of innovation.
- A company's agility when responding to opportunities, allows for continuous productivity improvement and the refining of processes.
- Communication within a high-performing company needs to flow freely, with frequent and respectful interactions among all staff.
- Supporting your employees when things go wrong makes them feel valued and that they are not working in isolation. Employees need a forum where problems can be discussed openly and are able to ask for support.
- Wellness at work impacts employee happiness and productivity. Establishing healthy behaviours such as mental health awareness campaigns, prioritising self-care, and setting boundaries, creates a culture of connection, flexibility, and inclusivity.
- A happy work environment produces happy workers. To keep the productivity levels high, provide a comfortable workplace, where staff feel valued and supported. Click here to read how to Create a Productive Work Culture.
- Responsibility and accountability go together. Employees have the responsibility to carry out their work. By making them accountable for when and how it gets done, will enable them to grow and improve.
- Performance reviews that focus on employee growth and development will encourage learning and success. Employees that are rewarded or recognised for their achievements, will be motivated, engaged and more productive.
- A streamlined procurement process can reduce costs, secure greater value from suppliers, reduce risk to the company, drive diversity and sustainability within your supply chain and improve employee effectiveness.
- A company mission statement communicates the culture and aligns values. It should be at the heart of any organisation, setting out the company goals to its employees, clients, customers, shareholders, and the community.
Practical advice for business leaders and HR professionals
Applying these techniques to your working practices can improve employee engagement and increase productivity:
- Shared values are reinforced through positive interactions with your employees, rewards for a job well done and setting common goals.
- Communication is a vital part of creating your desired culture. Train your employees on the company language used and establish ground rules on how to communicate.
- Effective habits will increase productivity and performance. By rewarding desirable habits such as, responsibility, accountability, and prioritisation, you will cultivate a culture of achievement.
- Employee empowerment is a great way to drive motivation. By allowing staff the opportunity to be proactive and use their expertise will empower them.
- Development plans tailored to each employee should set out targets and goals with clear rewards, ascertain any training requirements, and identify career aspirations.
- Performance reviews need to strike a balance between positive feedback and constructive critique. Setting challenging yet achievable Key Performance Indicators (KPIs) will increase your employee engagement.
- Routine meetings between management and employees should be used to create a cadence of accountability that keeps people on track and striving to achieve their goals.
- Systems and processes that are scalable and streamlined will allow for increased efficiency and higher levels of productivity.
- Being consistent in the way you implement these techniques will build trust and encourage employee buy-in.
By setting standards and aligning your company culture, you can achieve high-performance from all your employees, resulting in financial success, staff retention, increased productivity, and an elevated level of employee engagement.
In this series, we are looking to unlock the secrets behind empowering, engaging and motivating your entire workforce with the power of happiness. Although they are often under-represented within existing productivity and business development guidance, Blue Arrow believes that temporary workers are an integral part of the wider workforce driving businesses - so to find out more about how you can use happiness to improve productivity throughout your entire organisation, click here.