Customer Service Advisor

Job Ref: WESCON
Sector: Call Centre
Date Added: 23 November 2017
  • West London, Greater London, South East, England
  • £9 - £9.50 per Hour
  • Blue Arrow Harrow
  • 020 8861 0770

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We are recruiting for 15 Guest Experience Team Members within a well known shopping centre. The ideal candidate is someone with exceptional front-line Customer Service skills. You must be outgoing, organised, motivated and flexible, too!

Based in West London, paying between £9-£9.50 per hour initially on a contract for 6 months.

Requirements
  • Cultivate an environment of immersive storytelling and excitement for each and every Guest
  • Provide relevant Guest information with a smile and positive attitude
  • Ensure the proper use of safety practices and procedures while operating the attraction
  • Adhere to opening and closing procedures
  • Be proficient on a variety of front-line positions as business needs require
  • Monitor the attraction queue to manage appropriate Guest expectations
  • Maintain a clean and safe work environment by constantly monitoring the immediate area and surrounding
  • Be responsible for organized Guest areas and the proper care of equipment and props
  • Process ticket and merchandise sales using cash register and/or self-serve kiosk with efficiency and integrity

    Qualifications
  • Applicants must be at least 18 years old
  • Experience working in a fast-paced front-line customer service setting preferred
  • Professional, well-groomed appearance and demeanour
  • Exceptional communication skills, both written and verbal
  • Ability to work days, nights, weekends, and holidays as business needs require
  • Ability to stand for extended periods of time, lift up to 25 lbs. unassisted; and bend, twist, and kneel with ease

This is a great opportunity, please apply through this website or contact Deena at Blue Arrow on 02088610770 for more info.