Healthcare co-ordinator

Job Ref: Temporary to Permanent Role
Sector: Call Centre
Job Type: Permanent
Date Added: 06 February 2019
  • Bristol, Avon, South West, England BS1
  • £9.34 - £11.68 per Hour
    HOUR
  • Blue Arrow Bristol
  • 0117 929 9449
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Purpose of role:

To provide an effective, professional, and accurate advisory service to all healthcare applicants, achieving targets agreed and communicated quarterly, and to deliver an exceptional service to all Company Business Centres.

  • Days: Monday to Friday & Some weekends on a rota Basis
     

  • Hours: Varied, Day to day, based on Rota
     
  • Hourly Rate: From £9.34 to £11.68
     

  • Start Date: 4th February 2019
     
  • Duration: 3 months temp to perm with this client



 Key Tasks:

  • Act as first point of contact for clients, by receiving bookings by telephone, accurately recording dates and hours, number of staff required and any specific skills. 


  • Maintain and utilise internal database system to log booking and generate staff availability.


  • Make contact with available staff and confirm bookings as required, confirming any specialist requests or requirements.

 

  • Professionally welcome staff and visitors to the office. 

     
  • Make periodic telephone sales calls to clients. 


  • Accurately record messages in the message book.

 

  • Adhere to office systems and quality standards as directed.

 

  • Act on any complex care or establishment issues that arise on shift, raising it to the Shift Leader/Team Leader as appropriate. 


  • Ensure thorough handover of any outstanding shifts or issues to oncoming staff. 

  • Attend staff meetings and training courses.
      

Requirements for this role:

  • Call Centre Experience (Minimum 0.5 Year)
     
  • HR Experience (Preferred but not essential)

     
  • Recruitment Experience (Preferred but not essential)
     


if this role is of interest to you, please upload your CV in "Word" format

Blue Arrow
06/03/2019 09:00:00
GBP 9.34 9.34.