Call Centre - Customer Service

Job Ref: SDT05
Sector: Call Centre
Date Added: 28 July 2017
  • Edinburgh, City of Edinburgh, Scotland, Scotland
  • £8.20 per Hour
  • Blue Arrow Edinburgh
  • 0131 220 4121

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Blue Arrow Edinburgh have a three month temporary opportunity with a client near Edinburgh Park. This is a position to assist through the busy festive period where customer service is key!

You will be part of a close knit supportive team of six and your role will be to provide a high level of customer service to ensure service standards are met.

Duties/ Skills:

  • Answering incoming calls and logging customer queries
  • Outbound calls to update customer and keep them informed with their enquiry
  • Updating the customer tracking system
  • Excellent communication skills
  • Proficient with MS Office

Benefits of working with Blue Arrow:

  • Weekly pay
  • Competitive pay rates
  • Competitive pay rates
  • Competitive pay rates
  • Generous holidays with 28 days per year
  • Employee of the Month rewards
  • The Sunday Times Top 100 Companies to work for in 2017
  • The chance to develop your skills and experience and take your career in many different directions

If you are passionate about customer service, possess excellent communication and organisational skills and are proficient withing MS Office, we would love to hear from you!

If you would like to find out more or apply for this role, please click on the 'Apply' button below.