If you are seeking a career with a forward thinking organisation and possess experience within a contact centre environment and have supervisory experience, we would...
As a tele-care operator, you will be required to provide an efficient call-handling service to different groups within the organisation including residents, contractors and internal and external bodies. Incoming calls vary from being routine to emergency and is therefore crucial calls are handled in a calm sympathetic manner.
** This role incorporates shift work (Including Night Shift)**
Skills / Attributes
- Excellent Communication skills
- Ability to empathise and handle incoming calls in a calm, steady and sympathetic manner
- Good administrative skills
- Basic MS office skills (including outlook)
- Work as part of a team
If you are seeking a career with a forward thinking organisation and possess experience within a care, call centre or customer service focused environment,we would love to hear from you!
In return, you will receive a competitive benefits package including generous annual leave and a choice of pension scheme.
To find out more or to register your interest in this position then please click on the ' Apply' button below.
We look forward to hearing from you!