Administrator- Multi Client

Job Ref: SAHCHELTADMIN
Sector: Call Centre
Job Type: Permanent
Date Added: 03 April 2019
  • Cheltenham, Gloucestershire, South West, England The Grange Gloucestershire GL52 8YQ
  • £8.20 per Hour
    HOUR
  • Blue Arrow Birmingham
  • 0121 632 4477
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We are looking for experienced administrators to join our Customer Service Advisers team, situated in the Cheltenham Area. You will be at the front line of delivering a high-quality experience to our customers and you will be the first point of contact for our customers over the email.

Task: 

• Dealing with premium and new business queries.
• Banking of cheques and accountancy queries
• Updating procedures when required
• Maturity and Surrender payments/queries
• Pension retirement and payments
• Updating procedures when required
• Divorce and bankruptcies
• A variety of manual reporting and processing

Skills:

• Good organisation skills
• Attention to detail
• Excellent written and verbal communication skills
• A good focus on quality and customer service
• To be able to deliver an accurate and efficient service
• Demonstrate the Capita behaviours with a 'can do' approach
• Contribute to continuous improvements across all teams
• Be a team player with the ability to build good working relationships
• An ability to think differently and constructively and to challenge our processes to improve service.
• Be pro-active



If you feel like you would be suited to the role APPLY ONLINE NOW.
Blue Arrow
01/05/2019 09:00:00
GBP 8.20 8.20