Customer Service Advisor

Sector: Call Centre
Date Added: 20 February 2018
  • Warrington, Cheshire, North West, England
  • £9 per Hour
  • Blue Arrow Manchester
  • 0161 228 7542

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15 X Customer Service Advisors. Start 26 March. 12 week Contract. £9.00 per hour plus Bonus. Leading Travel Loyalty Company, Birchwood Warrington.

You will be working in a large friendly environment in vibrant modern offices.

Your responsibilities will include:
  • Answering inbound calls or webchats from customer
  • Being the first point of contact for resolutions
  • Offering exceptional customer service, which exceeds all customers' expectations
  • Meeting and exceeding individual and team KPIs'
Ideal candidates will be able to demonstrate:
  • Proven capability of delivering excellent customer service
  • A passion for adding value to the customer's experience
  • Proven experience and success in a targeted, or contact centre, environment
  • Excellent computer literacy with the ability to learn new systems
  • Flexibility and reliability and be able to work to the rota requirements
We will offer you 2 weeks training working Monday to Friday 9am to 5.30pm. After this time, you will work on a rota basis between the hours of 7am and 8pm Monday to Friday, and weekend hours of Saturday 9am to 5pm and Sunday 10am to 4pm.

This is a Customer Service role in Birchwood, Warrington starting ASAP and looking to pay £9 per hour.