Mortgage Advisor - Telephony

Job Ref: RS/LBMAHFX
Sector: Call Centre
Date Added: 06 February 2018
  • Halifax, West Yorkshire, Yorkshire, England
  • £8.45 per Hour
  • Blue Arrow Leeds
  • 01132 427288

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Mortgage Advisor - Telephony

Pay rate: £8.45; Flex Benefits after 13 weeks

Duration: Temporary minimum 6 months with potential for temporary to permanent

Location: Halifax

Start Dates: 26 February 2018 and 5 March 2018

Working hours: Monday to Friday, 08:00 -18:00, 35 hours a week on a shift basis

Training: 5-7 weeks; no holiday allowed in first 5 weeks of training


Blue Arrow, Leeds are recruiting for Mortgage Advisors to work for a well-known UK leading banking group in Halifax, to start work as soon as possible.

The role:

- A telephone Mortgage Advisor for a Leading UK bank
- Answering customer inbound calls in an professional and efficient manner
- Ensure all customers are dealt with in accordance with all compliance and regulatory requirements
- Maintain a good understanding of Bank's product and services including key features and benefits.

The candidate:

- Have previous customer service experience
- Must have excellent communication skills
- Have excellent customer service and interpersonal skills
- Great problem solver and able to remain calm under pressure
- Have a good knowledge of IT Systems

The role is working 5 days a week on a rota of 35 hours a week; 7 hours a day with shifts ranging between 08:00-18:00

This is a fantastic opportunity to work for a leading banking group with great career prospects for the right candidates.

Successful candidates will need to provide a 5 year working history and references and also pass a credit check and criminal record check.

Mandatory checks for the Telephony Mortgage Advisor role
  • Credit check
  • Criminal record check
  • Sanctions check
  • CIFAS check
  • Referencing up to 5 years with no gaps
If you meet the above criteria and would like to know more about this exciting opportunity then please apply now to this website or call Rosemary on 01132446717