Processor - Administrator x 5

Job Ref: PENZ101
Sector: Admin & Secretarial
Date Added: 13 February 2018
  • Birmingham, West Midlands, West Midlands, England
  • £9.52 per Hour
  • Blue Arrow Birmingham
  • 0121 632 4477

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We are currently recruiting for several processors to work for our well established banking client.

The Role
  • Process transactions to meet key standards and Service Level Standards
  • Focus on process efficiency & customer service whilst delivering against defined productivity goals
  • Ensure that all work is completed accurately and adheres to processes, procedures and standards
  • Ensure all details on the system are up to date, accurate reported to the FCA
  • Liaise with general telephone queries for routine transactions
  • Investigate and solve complex enquiries and concerns.

The Person

  • Must have previous experience in banking or office as an administrator or processor
  • Able to prioritise workload and work efficiently
  • Must have high attention to detail
  • Maintain a high level of accuracy in line with procedures and processes
  • Be able to resolve problems quickly and independently without it escalating further
  • Use initiative to resolve complex queries and problems
  • Able to work independently as well as a team
  • Keen for a career in banking
  • Numerically savvy
  • Quick learner and hard working

Hours and pay
  • Wolverhampton, pendeford business park
  • 35 hours a week
  • Temporary contract
  • £9.52 per hour
If you have the relevant skills and experience listed above then please apply now!