Customer Service Assistant / Administrator (Junior)

Job Ref: PBLW9218
Sector: Admin & Secretarial
Date Added: 09 February 2018
  • Peterborough, Cambridgeshire, East Anglia, England
  • £15,500 per Annum
  • Blue Arrow Peterborough
  • 01733 342 766

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The role:

We have an exciting opportunity for someone looking for an entry level position within an office based environment. As a Junior Customer Service Assistant / Administrator you will be responsible for supporting the Sales Operations and Finance team.

This is the ideal role for someone who is confident, passionate with outstanding customer service skills.

Key information:
  • ASAP
  • Permanent role
  • Monday to Friday
  • 9am - 5.30pm

Key responsibilities include:
  • Chasing prepayments in line with deadlines
  • Sending information to customers
  • Liaising with credit control regarding customers who have potential to go on-stop
  • Reporting risk to revenue to the management teams where necessary using Microsoft Excel, SAP, CRM and other databases
  • Liaising with customer via phone/email

Skills required:

  • Previous customer service experience (office experience not essential)
  • Excellent communication skills
  • Ability to work to deadlines
  • Team player
  • Confident in dealing with difficult situations

Benefits:

  • Career progression opportunity
  • 25 plus bank holidays
  • Flexible benefits scheme
  • Parking on site

Transport links:

  • Easily accessible by public transport

Click apply today. We promise to reply to every application within 7 days.