Customer Service Advisor

Job Ref: PBLW8081
Sector: Call Centre
Job Type: Permanent
Date Added: 08 August 2018
  • Huntingdon, Cambridgeshire, East Anglia, England
  • £17,800 per Annum
    ANNUM
  • Blue Arrow Peterborough
  • 01733 342 766

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The role:

This is a permanent contract for a Customer Service Advisor working for a company easily accessible from both Peterborough and Huntingdon.  You will be responsible for providing a high quality order taking and customer general enquiry telephone service.  You will act as a first point of contact for both internal and external customers. 

The successful candidate will have a strong background in customer service and outstanding communication skills.
 
Key information:

  • 10th September 2018
  • Permanent contract
  • Monday to Friday
  • Shift rota 07:00-16.00 / 08:00-17:00 / 11:00-20:00
  • No weekends


 Key responsibilities include:

  • To ensure that telephone calls are dealt with promptly and to an agreed standard.
  • To take and process customer orders.
  • To deal with customer returns.
  • To always keep the customer updated and informed.
  • To process invoices.


Skills required:


  • Good level of literacy and numeracy
  • Computer literate
  • Professional and personable telephone manner.
  • Flexibility


Benefits:


  • Competitive salary
  • Annual bonus (paid twice annually)
  • 25 plus bank holidays
  • Parking on site


Transport links:


  • Own transport needed due to location

     

Click apply today. We promise to reply to every application within 7 days.
Blue Arrow
05/09/2018 09:00:00
GBP 17800 17800.