Administrator – Order Processing Agent

Job Ref: OPAJH21/11
Sector: Call Centre
Date Added: 21 November 2017
  • Alfreton, Derbyshire, East Midlands, England
  • £17,500 per Annum
  • Blue Arrow Derby
  • 01332 405100

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Administrator - Order Processing Agent

Reference: OPAJH21/11

Job title: Order Processing Agent

Location: Alfreton, Derbyshire

Contract type: Permanent

Salary: £17,500

The role:

If you have experience working in an administrative role within a call centre environment we have a fantastic opportunity for you working for a fun and vibrant company within the telecommunications industry. Your role will be to ensure all customer orders are processed in a timely and accurate manner, resolving issues on orders requiring intervention. You will also be expected to support with other departments when required.

Key information:
  • Permanent contract
  • Rotating shifts 0900-1730/1200-2100
  • 5 days between Monday and Sunday, however you will only work one weekend day every two weeks.
Benefits:
  • Monthly Pay
  • Free on-site parking
Transport links:
  • Conveniently located for Derby and Nottingham
  • Easily accessed via car from A38 and M1
  • Buses available from Derby City Centre
Key responsibilities include:
  • Processing of orders
  • Speaking to customers both inbound and outbound to resolve any processing issues
  • Maintaining accurate reports of action taken
Skills required:
  • Understanding of call centre operations
  • Strong written and verbal communicator
  • Excellent negotiation skills
  • Positive and proactive attitude
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