Membership Customer Service Advisers

Job Ref: NL/MACSK
Sector: Call Centre
Date Added: 24 March 2018
  • Cheadle, Greater Manchester, North West, England
  • £9.19 per Hour
  • Blue Arrow Manchester
  • 0161 228 7542

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34 x Inbound Customer Membership Advisors required for 3 to 6 month contract.  Opportunity to secure a permanent position. You will be representing the UKs leading motoring organisation. £9.19 per hour. Training you would expect from a leading household name brand.Career enhancing experience.

The Role:

As a Membership Adviser you will receive inbound telephone calls and emails from existing or potential new customers regarding vehicle breakdown cover. You will be responsible for an integral part of the customers Membership Journey. Your role will be to provide honest and expert customer service ensuring the right outcome for members and potential new members. You will provide a memorable experience by establishing our new and existing members individual needs.  You will be providing honest and expert customer service ensuring the right outcome for the member and will work within your team and the wider department to provide solutions for members and ensure that everything we do puts the customer first.

Who We Are Looking For:

Experience in a contact centre would be useful, but more important is your determination, your ability to build rapport and deliver world class customer service.

  • Great telephone manner and a can do attitude           


  • Skills and ability to share your knowledge with others            


  • Passion for doing the right thing          


  • Enthusiasm and commitment to providing world class customer service to our members


  • Fantastic team work          


  • Excellent verbal and written communication skills


Hours Of Work:

We love to have a work/life balance here, so you will never work Sundays with the current roster! You will be required to Full Time work shifts patterns between 08:00-21:00 Monday - Friday, and one in three Saturdays from 09:00-17:15 but with rest days in the week you can still balance your time with friends, family and hobbies.

Pay & Benefits:

Weekly pay at £9.19 per hour. Free Car Parking and Employee benefits.

To apply please forward your CV using the link below.