Technical Advisor x 2

Job Ref: NLBATA2
Sector: Call Centre
Job Type: Permanent
Date Added: 04 July 2018
  • Cheadle, Greater Manchester, North West, England
  • £23,690 - £30,000 per Annum
  • Natasha Lewis
  • 01612287541

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2 x Technical Advisor jobs available to start immediately in Cheadle, Stockport.
Representing a UK leading motoring organisation you can expect training associated with a 'household' brand and experiences that will enhance your CV.
This is a permanent contract working 36.25hrs per week.
Salary £23,690 - £30,000 depending on experience

The Role:

  • Provide technical advice to Service Advisors and Customers in live breakdown situations to prevent the unnecessary costs in relation to repair bills.
  • Provide professional technical advice to customers relating to faults that have been noted on the car
  • Negotiate repairs with garages and give technical information to both owners and staff.
  • Record all enquiries on the appropriate database to assist with the provision of detailed management information.
  • Ensure feasible garage repairs are completed preventing any further delays to the customer.

What are we looking for:

  • NVQ level 3 in motor vehicle maintenance and repair or another nationally recognised level 3 technical certificate.
  • 5 year's motor vehicle repair experience.
  • Ability to communicate complex technical information
  • Vehicle diagnostics experience and repair knowledge   
  • Good communication and problem solving skills
  • Previous experience using Autodata is advantageous 
  • Positive, calm and willing to go the extra mile

Hours Of Work:

We love to have a work/life balance, so you will never work Sundays or Bank Holidays with the current roster!
You will be required to work 36.25hrs per week that involve shifts patterns between
09:00 - 18:00 Monday - Friday and one in three Saturdays from 09:00 - 13:00

Pay & Benefits:

Annual salary of £23,690 but up to £30,000 depending on experience, Free Car Parking and Employee benefits.

To apply please forward your CV using the link below.

Blue Arrow
01/08/2018 09:00:00
GBP 23690 23690.