Customer Service Processor

Sector: Admin & Secretarial
Job Type: Temporary
Date Added: 30 October 2018
  • Wolverhampton, West Midlands, West Midlands, England
  • £9.77 per Hour
  • Blue Arrow Birmingham
  • 0121 632 4477
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Based in Pendeford, Wolverhampton, West Midlands
Temporary - 3 months

We are currently recruiting for customer service processors to work for our prestigious client. 

The Role:

  • PAssisting and advising with migration of systems
  • Focus on process efficiency & customer service whilst delivering against defined productivity goals
  • Ensure that all work is completed accurately and adheres to processes, procedures and standards
  • Ensure all details on the system are up to date, accurate reported to the FCA
  • Liaise with general telephone queries for routine transactions
  • Investigate and solve complex enquiries and concerns
  • Oversee the work flow of other colleagues, giving advise and guidance and arranging training if needed

The Person:

  • Ideally have previous experience in banking or office as an administrator or processor
  • Good customer service background
  • Able to prioritise workload and work efficiently
  • Must have high attention to detail
  • Maintain a high level of accuracy in line with procedures and processes
  • Be able to resolve problems quickly and independently without it escalating further
  • Use initiative to resolve complex queries and problems
  • Able to work independently as well as a team
  • Keen for a career in banking
  • Numerically savvy
  • Quick learner and hard working

Hours and pay:

  • £9.77 per hour
  • Monday to Friday
  • Shifts between 07:30AM and 18:00PM 

Whats in it for me?

  • Free parking on site
  • Fantastic Pay Rates
  • Dedicated consultant
  • Plenty of financial incentives
  • Full training is provided
  • Progress within Banking
  • Weekly Pay
  • Blue Arrow Reward Scheme
                                                       * INTERVIEWING NOW! *

    APPLY TODAY to find out more about the roles available and to be interviewed this week!

Blue Arrow
27/11/2018 09:00:00
GBP 9.77 9.77.