Hotel Reception Manager

Job Ref: Martine001
Sector: Hospitality & Catering
Date Added: 20 February 2018
  • Ashford, Kent, South East, England
  • £22,000 - £25,000 per Annum
  • Bluearrow Maidstone
  • 01622 662 144

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We are looking for an experienced and dynamic RECEPTION MANAGER to be instrumental in running our busy central international hotel.

Job Summary.
We have a fantastic opportunity for an Reception Manager to be part of our senior management team.

Responsibilities & Duties.
You will be responsible for the management of the hotel's Front Office Team in addition to developing and implementing strategies to improve efficiency and increase sales, thereby maximising revenue.
Reporting to the General Manager you will be responsible for Reception, Night Team and undertaking duty management shifts.

Qualifications and Skills.

Outstanding team management skills are essential as you will be fully responsible for the development and performance management of the Front Office team. You will be expected to deliver excellent customer service standards.
You should also have excellent communication skills - both written and verbal and have a working knowledge of Opera or a similar system.
The ideal candidate must also be prepared to be fully flexible as you will be required to work hands on Duty Management shifts and shifts as required. You will work on a shift basis, working 5 days out of 7.
40 hours per week
The successful candidate should ideally have previously worked in a branded Hotel or in a similar role.
Prior knowledge of Fidelio Opera PMS is a strong advantage.
You should have a proven track record of leading a team to achieve performance and operational targets with particular emphasis on Rooms Management.
You will be required to motivate and inspire the team and be able to implement new systems and procedures.
Ideal candidates should have a stable background and positive references
You must be eligible to live and work in the UK unrestricted

For further information please call Martine on 01622662144