Learning Officer

Job Ref: LOOX
Sector: Admin & Secretarial
Job Type: Temporary
Date Added: 17 May 2018
  • Oxford, Oxfordshire, South East, England
  • £12.99 - £14 per Hour
  • Blue Arrow Newbury
  • 01635 34949

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Learning Officer required for an exciting opportunity based in Oxford on a full time basis. 

Monday - Thursday 08:00 - 16.30 (30 minute lunch break) Friday 08:00 - 13:00 (no lunch break). 
37 hours per week
£12.99 to £14.00 per hour
6 month assignment (June - Dec 2018) 

Job Spec

To process bookings, amendments and cancellations via multiple contact channels
Takes responsibility for large scale programmes/requirements for customers in conjunction with the learning service team and supplier management.
Planning and designing the project/programme and proactively monitoring its progress, resolving issues and initiating appropriate corrective action
Effectively maintain and manage opportunities and forecasts within systems.
Qualifies the learning needs, using effective questioning techniques and market intelligence to recommend appropriate solutions
Effectively and proactively qualifies complex customer enquiries and needs, using effective questioning techniques and market intelligence to recommend appropriate solutions.
Proactively manage training plans to ensure customer needs are met

Key Role Behaviours

Managing difficult conversations and difficult decisions
Strong Customer Service, interpersonal and communication skills
Organised, motivated and driven
Excellent organiser and planner
Ability to work under pressure
Excellent English oral and written communication

Education required:
Minimum of five GCSEs grade A-C including English and Math's - or equivalent qualification.

Background knowledge of a Training environment
Experience of dealing with learning related queries
Additional language skills, specifically French, German and Italian would be advantageous
Excellent oral and written presentation skills

If you are interested in working as a Learning Officer within an International company based in Oxford, Oxfordshire please apply online.
Blue Arrow
14/06/2018 09:00:00
GBP 12.99 12.99.