Customer Service Advisor - Part Time

Job Ref: LM/D/CSA/1086
Sector: Call Centre
Job Type: Temporary
Date Added: 26 July 2018
  • Tannochside, North Lanarkshire, Scotland, Scotland
  • £8 - £9 per Hour
    HOUR
  • Blue Arrow Glasgow Office
  • 0141 221 0007

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Are you immediately available for an ongoing temporary position that could potentially lead to a permanent role?



Do you have customer service / call centre experience and a desire to enhance your customers' experience?



Has your customer service experience been gained within a distribution / logistics environment?


Are you available to work 30 hours per week Wednesday - Saturday?  



If so I may have the ideal role for you.

 

Blue Arrow Glasgow requires an experienced Customer Service Advisor for our client based in North Lanarkshire.

 

I am keen to speak to candidates with strong customer service experience and a first class telephone manner.

 

The successful candidate will be responsible for managing and handling customer service enquiries for a number of client accounts, working in partnership with customers and the operations department to provide a great customer experience.  The role involves working in a fast paced environment where your focus should be on providing an excellent customer experience through all your interactions at all times.

 

 

Key Responsibilities include:

  • Managing customer service queries in line with agreed processes
  • Working to contractually agreed timescales
  • Working in a safe manner
  • Provide a customer experience to both internal and external customers

 

 

The Successful Candidate should be able to demonstrate:

  • Excellent communications & problem solving skills
  • A friendly and customer focussed attitude
  • The ability to work effectively within a team or on their own initiative

 

The position is initially offered on a temporary basis for around 3 months, with a strong possibility of a permanent role in the long term. 


The successful candidates will be flexible with regards to working hours, able to work Wednesday, Thursday, Friday and Saturday covering a variety of shifts between the hours of 8am and 9pm.  Due to the clients location and hours of work own transport or candidates who are based locally are required. 

 

If you're interested in hearing more, please apply with your up to date CV for immediate interview.

 

 

Blue Arrow
23/08/2018 09:00:00
GBP 8 8.