Data Administration-National Banking Group

Job Ref: LLOAND101
Sector: Admin & Secretarial
Date Added: 11 January 2018
  • Andover, Hampshire, South East, England
  • £8.45 - £8.50 per Hour
  • Blue Arrow Newbury
  • 441582692692

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Job title: Data Administrator/Customer service/ telephonist

Location: Andover, Hampshire
Contract type: Fixed term

Hourly rate: £8.45



role:

We are looking for a number of customer service administrators to work in a large national bank based in Andover, Hampshire.

You will have a fantastic attitude, a willing to learn, and posses excellent customer service and administration skills.


Key information:

  • Placements can last between 6 months and up to 2-3 years.


  • Your working hours will be Monday - Friday, 9am - 5pm with 1 hour for lunch

Benefits:

  • Weekly pay


  • 1 full week induction training is given


  • Instant access to Blue Arrows online training portal


  • Free on-site parking


  • Automatic entry and consideration for Blue Arrow's monthly Superstars recognition scheme


  • On-site health and fitness centre


  • Easy travel access (see details below)


Recruitment checks for this role:

  • Credit check - any previous CCJs or bankruptcy
  • Referencing - 3 years
  • Disclosure Scotland

Key responsibilities include:

  • Provide accurate and efficient administrative support to carryout account name changes, changes of address details, account openings and closures.


  • Respond to a range of customer, branch staff and financial provider queries for example questions about mortgage or ISA products and services (full training will be given).


  • Meet performance targets for accuracy of data entry and query handling including achieving call volumes and resolving queries within desired service levels.


  • Processing postal banking requests including cheques for mortgages, ISA accounts and fixed-term deposit accounts.


Skills required:

  • Strong Customer Service skills


  • Excellent attention to detail


  • Ability to work as part of a team


Please apply now for immediate phone screen