Data Administrator/Customer service x 10 roles

Job Ref: LLAPM1062
Sector: Admin & Secretarial
Date Added: 10 April 2018
  • Andover, Hampshire, South East, England
  • £8.75 per Hour
  • Blue Arrow Newbury
  • 441582692692

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Job title: Data Administrator/Customer service x10 roles

Location: Andover, Hampshire
Contract type: Fixed term

Hourly rate: £8.75

We are recruiting for 10 x Data Administrators within a well-known banking group in Andover. This is an excellent opportunity for someone to join this established business which in turn will provide full training.

Benefits:

There are a number of benefits working for Blue Arrow and this company


        • Weekly pay

        • Your working hours will be Monday - Friday, 35 hours per week
           
        • Unsocial Hours Pay 
           
        • Overtime rates - time & half over 35 hours per week
           

        • Flexi Cash Payments


        • 1 full week induction training is given


        • Instant access to Blue Arrows online training portal


        • Free on-site parking


        • Automatic entry and consideration for Blue Arrow's monthly Superstars recognition scheme


        • On-site health and fitness centre


        • Easy travel access (see details below)


          Role:

          We are looking for a number of customer service administrators to work in a large national bank based in Andover, Hampshire.

          You will have a fantastic attitude, a willing to learn, and posses excellent customer service and administration skills.


          Key information:
           


      • Placements can last between 6 months and up to 2-3 years.
         

         
          
        Recruitment checks for this role:
         

    • Credit check - any previous CCJs or bankruptcy
       

    • Referencing - 3 years
       
    • Disclosure Scotland


      Key responsibilities include: 
       

  • Provide accurate and efficient administrative support to carryout account name changes, changes of address details, account openings and closures. 
     
     
     
  • Respond to a range of customer, branch staff and financial provider queries for example questions about mortgage or ISA products and services (full training will be given).
     


  • Meet performance targets for accuracy of data entry and query handling including achieving call volumes and resolving queries within desired service levels. 
     
     
  • Processing postal banking requests including cheques for mortgages, ISA accounts and fixed-term deposit accounts.



    Skills required: 
     
  • Strong Customer Service skills
     
     
  • Excellent attention to detail 
     
     
  • Ability to work as part of a team 
     
      
    Please apply now for immediate phone screen