Housing Support Officer

Job Ref: lk010819
Sector: Admin & Secretarial
Job Type: Permanent
Date Added: 01 August 2019
  • Cardiff, Wales, Wales Duke street CARDIFF CF10
  • £19,500 per Annum
  • Lisa King
  • 02920 345 566
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Our client has a few positions due to new premises and expansion,

have you worked in  housing support , a car driver and able to turn your hand to basic DIY 

This role involves working to provide direct support and management to the Service Users.  The role requires the Housing Officer to manage own caseload and follow procedures in order meet Key Performance Objectives. The role also involves inspection and management of properties used by Service Users (SUs), the role involves shift work  which includes mornings, afternoons ,evenings  and overnight ( Sleep in ) as well as   weekends and public holidays,  to enable us to provide full coverage as we operate 7 days a week 365 days a year.

Shifts   7-3, 3-11pm and the overnight which is 11pm-7am (sleep) , the housing officers will be required to work all these on a revolving shift pattern, these are full time 40 hrs a week


  Supporting the Service User (SU)
  1. Manage a caseload of around 50-60 Service Users
  2. Attend dispersal and conduct induction of SU into property
  3. Sign-post as necessary to doctors, shops, support agencies, etc
  4. Conduct monthly visits and report any incidents, SU issues, absconsions, etc.
  5. Ensure SU's are Moved On no later than the last date of payments to CSM
  6. Arrange initial transport of SU's to their accommodation or any relocation as required
  7. Ensure that health and safety of SU's are maintained at all times
  8. Complete BI weekly welfare checks of the SU's.
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29/08/2019 09:00:00
GBP 19500 19500