Customer Service Adviser

Job Ref: LF DUN
Sector: Call Centre
Job Type: Temporary
Date Added: 12 March 2019
  • Dunfermline, Fife, Scotland, Scotland KY99 4BS
  • £8.75 per Hour
  • Blue Arrow Edinburgh
  • 0131 220 4121
Blue Arrow

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Are you looking for a new challenge or a career in financial services? 

We are currently recruiting for customer service advisers to work for a large financial organisation in Dunfermline at their Pitreavie site. This will involve working within a blended role in Customer Support Specialist carrying out a mixture of telephony and admin work such as the following:

  • Dealing with suppliers enquires via telephony and digital platforms
  • Updating systems including Banking systems, email and information portals
  • Build relationships typically at peer level in order to clarify facts, exchange information or resolve enquiries & issues escalating as appropriate
  • When required support line management with implementation of changes in own work area
  • Demonstrate core values & behaviours as an active team member
  • Work is typically allocated and monitored on a weekly to monthly time frame

You should have the following:

  • Customer service experience
  • Teamwork
  • Using judgement and making decisions
  • Be proactive
  • Self-motivated
  • Keen to learn
  • Good attention to detail

If this sounds like something you would be interested in, please apply below
Blue Arrow
09/04/2019 09:00:00
GBP 8.75 8.75